1.) The phone actually works and has a good signal. This was my number one reason for making the switch. For me it is a phone first as I need it for work. I have service where I just didn't with my Inc. I used to have it with my Storm, but when I switched to the Inc I lost it. 2.) The battery doesn't even compare. The X kills the Inc and I bought the extended battery from Seidio. 3.) The wifi actually connects quickly. On my Inc it took forever for the wifi to recognize a network I had been connected to in the past. Sometimes I had to use wifi analyzer to get it to connect. 4.) I like the extra real estate and I wear it in a holster. While it is a little bigger, the weight and size haven't bothered me. I use my phone to browse the net a lot at home instead of turning on the computer. 5.) Slingplayer looks even better on the bigger screen and works in the car while moving. 6.) Car dock and desk dock. The Car dock hooked right to my Garmin friction mount and the larger screen makes it even better in the car. 7.) I'm using Launcher Pro+ so I don't miss Sense at all. 8.) Bluetooth voice commands. Now the things that I miss about my Incredible 1.) Capacitive buttons 2.) The call sound quality was a little better, but not anything crazy I don't regret the switch for one second except that now I have an extended battery and Seidio Innocase/Holster to sell.