Help Why were my contacts old on gmail ?

[miamiparis]

I had to do a factory reset on my LG Esteem. Then I added my gmail account, so my gmail contacts were imported in my phone. I was happy about it but it wasn't perfect because these contacts were several months old and I didn't have a few new contacts.
I thought that gmail was updating its contacts as soon as a new contact was added in the phone. Am I right ?
If yes, what went wrong in my case ?
I need to know so this won't happen again in the future.

 

[Rxpert83]

Sounds like your contacts hadn't synced.

Did you uncheck any of the stuff in your sync settings?


You can also manually sync after you add a new contact to make sure it gets added right away

 

[miamiparis]

I added a new contact in my phone maybe 2 hours ago, but I still don't see it in my gmail contacts.
If I go to Settings - Accounts & sync settings, "background data" and "Auto-sync" are checked. Then under "Manage accounts", I see: "My Contacts - Sync is OFF" and I see "my gmail email - Sync is ON". If I click on the gmail email, I see below the title "Data & synchronization" that everything is checked, including "Sync contacts".
If I click on "my contacts", I see nothing below the title "Data & synchronization", except the button "Remove account". Should I click on this button ?

 

[Rxpert83]

Contacts sync is checked off, that's likely your issue.

Is there a way to enable it?

 

[miamiparis]

No because contrarily to my gmail email (where you can see "sync contacts" checked), there is nothing under title "Data & synchronization". There is only the "remove account" button and if I press on the menu button, I see a new button called "Cancel sync".