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Why whatsapp backup in google drive has a grey triangle with an exclamation mark?

Discussion in 'Android Lounge' started by spman, Mar 30, 2020.

  1. spman

    spman Android Enthusiast
    Thread Starter

    In google drive, why there is a grey triangle with exclamation mark next to my whatsapp? What does it mean?
    https://i.imgur.com/s3W6Q38.png
    https://i.imgur.com/AgNVWoC.png

    In my phone the whatsapp backup did not show any problem.

    I googled and saw these 2 threads mention about the same problem and followed the solutions there but it is does not solve the problem.
    https://support.google.com/drive/thread/13047034?hl=en
    https://www.reddit.com/r/whatsapp/comments/de5w9b/google_drive_backup_gray_triangle_with/

    Is whatsapp backup successfully done in google drive and where is the whatsapp backup file in google drive?

    Please help.
     



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  2. lolamoons

    lolamoons Lurker

    Hi, were you able to fix this or got confirmed that backups work well despite the gray exclamation mark? WhatApp support is completely incompetent...
     
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