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Why wont my 2nd gmail account on my android app work?

Discussion in 'Android Apps & Games' started by jo69, Jul 16, 2013.

  1. jo69

    jo69 Android Enthusiast
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    I have added a second gmail account to the gmail app on my nexus.
    I don't want it to sync just to do it manually.
    It seems to be working ok as I can send emails.
    But I am unable to receive anything.
    Please help.
    Tried tapping refresh. A blue line moves across but nothing comes.:mad:


    Is it anything to do with the fact that usually the 2nd gmail account I have added I usually view in Windows Mail?
    Is there something I need to do different?
     

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  2. chanchan05

    chanchan05 The Doctor
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    You mean you set your Gmail account to forward to Windows Mail?
     
  3. lunatic59

    lunatic59 Moderati ergo sum
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    Or do you have Windows Live mail(?) configured to delete the messages from the server once received?
     
  4. jo69

    jo69 Android Enthusiast
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    Don't know how to do that lol

    I have not changed anything from the default. How do I set it up then? As did not do anything with the main email addresses.
    Also do I do it in the gmail on the PC?
     
  5. jo69

    jo69 Android Enthusiast
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    Yes I did that ages ago. It works fine. But now I also want it to go to the 2nd gmail account I have just added on my nexus 4. Not to sync but to manually download mail..
    ( but still let it normally download to my PC also)
    Hope you understand all that lol

    It will let me send email from the nexus in the 2nd account
    But not receive.
     
  6. chanchan05

    chanchan05 The Doctor
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    I think it's deleting from server after forwarding. Well you could just get the Outlook.com app and log in to Windows Live mail with it.
     
  7. jo69

    jo69 Android Enthusiast
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    Thanks.
    Don't want to do that though as got 3 or 4 email accounts forwarded to it and really don't want all the mail on my phone.

    Just want to set it up so the mail is still forwarded to windows mail on windows 7 but I can now access it on my phone if I need to.
    But wary of changing the forwarding settings in case it messes up the mail being forwarded to my pc
    (plus I don't know what im doing)

    The original email account on my phone is not set up for forwarding. So obviously I can access it there and on the net.


    Question-- is my problem something to do with Forwarding then?

    Looked how it is set up on my pc --

    Forwarding - delete Gmail's copy (tried keep Gmail's copy in inbox - no change)
    Pop 1. Blank
    2. Delete Gmail's copy
    IMAP. Enable IMAP
     
  8. lunatic59

    lunatic59 Moderati ergo sum
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    Okay, I think I see what's going on here. Let's take a moment to review how email works and it might clear up how you might want to adjust your settings.

    Email is a form of communications between servers. You compose and email and when click "send" the client (outlook, thunderbird, live mail, gmail, yahoo, etc.) sends your message to your host server. The server then looks up the recipient's domain (the stuff after "@" in the email address) and if it finds it, it sends your message there. The receiving server (assuming there is a receiving server on that domain) then looks for the specific account (the stuff before the "@") and if it finds it, saves it to that account. If there is no account that matches, the server will then either move it to a general account and send a message to the sending server that the account was not found, or simply refuse the email, bouncing it back to the sender.

    So now let's assume you've sent or received an email and it's sitting out there in an account on a server in a file or database. How you get that email has everything to do with your sync'ing issues.

    The most basic email protocol is POP3 (Post Office Protocol) where your email client will contact the server, look for any messages and download them to the client. Once the client responds that the mail was successfully received, it deletes the message from the server, otherwise, the next time you checked, it would download it again.

    The other way is using IMAP (Internet Message Access Protocol). This stores your messages on the server so that you may access it from multiple devices and keep them sync'ed.

    Let's look at a couple of examples. You have a work email and a personal email. You have a PC at work, a PC at home and a smart phone, and you have both accounts set up on all three devices. This is a common scenario.

    You have all your email accounts setup as POP3 accounts. When you check your email at work, all the messages will download to the client. When you get home and check your email, you'll only see email that has been sent after the last time you checked at work. Most mobile phone mail clients are looking at the email header only with POP3 accounts so when you check mail on your phone, any mail on the server will be displayed as the subject and from (and possibly the first line of the body) until you select a specific message. Only then will the message be downloaded to the phone. Most phone clients by default are also set to not delete the messages from the server using POP3 so it will check all available headers every time it syncs.

    Now, if you see five messages on your phone, then you check email on your PC and the messages you see on the phone show up on your PC, those messages, once received, will be deleted from the server. The next time your phone syncs, those messages will disappear from the phone.

    With IMAP accounts, you use the server to store your messages and the clients simply to view the contents of the messages on the server. In the same scenario as above, when you log into to your email at work home or mobile, you will see all of your email identically. And if you delete the message using any client, it will disappear from all devices.

    You want to be able to see all your mail from multiple accounts in one account rather than setting up each account and checking individually, also a common scenario. So you forward messages from A to B. There are a couple of ways to set this up as well.

    You can set a permanent forward at the server so any mail that comes in for account A is immediately sent to account B and A never sees it. Or you can set a server copy where any mail coming in to account A is sent to B, but a copy is kept on the server in case you check only account A and want to only see mail for that account.

    You can also set the same forwards from your client. The problem with that is that it only works if you check your email from that particular client meaning that you have to make sure you have all your mail settings set the same everywhere or you might not be able to get all of your mail all the time. With a client forward, you download the message from the server, then turn around and send it right back out again. It's just like clicking the forward button only it's done automatically and it's always to the same account. The advantage here is that you can apply filters to the forwards so if you only want mail from one person or domain forwarded, you can do that.

    What I think you have going on, is your desktop client (Live mail) is deleting the messages once received so you won't see them on the phone once read on your PC. If you can explain exactly how you want your email to behave, where you want to see it and where you want it stored, we might be able to get you configures so it works as close as possible.
     
  9. jo69

    jo69 Android Enthusiast
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    Thank you for the informative message. You nearly lost me halfway lol but I understood most of it.
    So basically I want to be able to access the gmail account on my PC (through windows 7 email, not the web one) and my android phone.
    I have been accessing it on windows mail no problem with the settings I mentioned above.
    Forwarding - delete Gmail's copy (tried keep Gmail's copy in inbox - no change)
    Pop 1. Blank
    2. Delete Gmail's copy
    IMAP. Enable IMAP

    But obviously that doesn't seem to work on my phone.
    But concerned if I change anything it will not still forward to my PC.

    I will view the mail mostly on my PC. But when out and about I would like the option to view it on my phone (but not auto sync).

    I have been sending lots and lots of emails to my phone to try and coax it to work and nothing arrived. But strangely just now 2 or 4 of the many I sent appeared in the trash!
     
  10. jo69

    jo69 Android Enthusiast
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    OK well just sent 6 test messages to the account I want to view everywhere and they have all gone to the bin.
    I have not been messing with any settings so really don't know what is happening
     
  11. jo69

    jo69 Android Enthusiast
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    Any ideas lunatic? :thinking:
     
  12. lunatic59

    lunatic59 Moderati ergo sum
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    I'm really stymied. I've never seen messages go directly to the recycle bin unless there is some sort of spam filter or rule.
     
  13. jo69

    jo69 Android Enthusiast
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    No filters. Don't know how to set them up anyway
     
  14. jo69

    jo69 Android Enthusiast
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    See attached image. No filters. Must be a simple answer somewhere :mad:
     

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  15. zuben el genub

    zuben el genub Extreme Android User
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    Has Windows mail enabled any spam filters? I think most have an algorithm that identifies spam. Thunderbird does, Yahoo does. Some stores go so far as to tell you to check the spam folder for replies to questions.

    I've found answers to questions about an app in the spam folder. I don't use GMail on the phone, I use Aquamail and POP3. I also have 2 Gmail accounts.
     
  16. lunatic59

    lunatic59 Moderati ergo sum
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    Okay, I've been reading through this and I am getting more and more confused.

    Let me see if I have this straight.

    You have two gmail accounts. Both accounts are setup on your phone. You are using the mail app on the phone to retrieve your gmail messages?

    Only one account seems to receive so you are forwarding the other account to the one that works?

    When you receive the forwarded mail on your phone it goes to the trash?

    You use Windows Live Mail as your desktop email client and you can receive both accounts?
     
  17. jo69

    jo69 Android Enthusiast
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    Okay, I've been reading through this and I am getting more and more confused.

    Let me see if I have this straight.

    You have two gmail accounts. Both accounts are setup on your phone. You are using the mail app on the phone to retrieve your gmail messages?

    Yes.But default gmail account is the one I mainly use.
    Nothing is forwarded from or to it at all.

    The 2nd account I have only just added.
    Its mail has always been forwarded to windows mail ( not web one)
    I receive it on PC no prob.

    This is the account that I also want to receive mail on my phone.

    Only one account seems to receive so you are forwarding the other account to the one that works?

    Not on phone.. The newly added gmail account is only forwarding it to windows mail on pc.

    When you receive the forwarded mail on your phone it goes to the trash?
    Yes every time !!!!!!
    You use Windows Live Mail as your desktop email client and you can receive both accounts?
    Use windows mail as desktop client yes.
    But not to receive the default gmail account on phone. Only the new one
     
  18. lunatic59

    lunatic59 Moderati ergo sum
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    What exactly do you mean by "forwarded to Windows mail"? Windows mail (Live mail) is only a client. You must have an account to log into.

    Do you mean you retrieve the second Gmail account with Wndows mail? Or, do you forward the second gmail account to a @hotmail.com, @msn.com or @live.com account?
     
  19. zuben el genub

    zuben el genub Extreme Android User
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    I think his 2nd email is forwarding to Windows mail. He needs to fix the setup on the computer. If it's forwarding POP3, and he reads the mail on the PC, it won't show up on the phone. He'd have to change to IMAP or set up Windows mail on the phone.

    I have 2 Gmail accounts and I use Aquamail. Both are set up on the computer as POP3 in Thunderbird. If I read the mail on the computer in the morning, it doesn't download to the phone later.

    I have 2 IMAP accounts with another service. Those will show up on the computer and phone. It's the difference in the 2 services.
     
  20. jo69

    jo69 Android Enthusiast
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    Sorry. I retrieve the mail with windows mail. It is pop.
     
  21. jo69

    jo69 Android Enthusiast
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