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Support Wierd phone crash

Discussion in 'Android Devices' started by FrankFisher, Dec 13, 2012.

  1. FrankFisher

    FrankFisher Lurker
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    I got a new samsung galaxy s2 a couple of days ago and was playing around with the lockscreen settings. I ticked the weather one and locked and unlocked the phone to check it out. It showed the homescreen instead of the lockscreen then the screen got unresponsive and then kept getting 'Tw launcher has crashed'. The only way to fix was too hard reset the phone. Is my phone faulty? Is there a fix?

    Ps. Running android 4, no roms etc.
     

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  2. dynomot

    dynomot Android Expert
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    Hello and welcome.

    It would be helpful if we knew a little more. Is the phone brand new? As in unused before? Then go to settings, then about phone and post a screen shot or tell us exactly what all the information is there.

    It is rather an unusual problem, and personally I have no idea why it is happening. The information requested will help other members and give them some thing to go on.
     
  3. naith_kk

    naith_kk Well-Known Member
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    Try the obvious: reset the TWlauncher settings by deleting the TWLauncher configuration data in the Settings | Applications | "All" Tab, and see if the problem arises again? Your custom homescreen settings will disappear and you'll need to reconfigure if the problem doesnt happen anymore.
     
  4. FrankFisher

    FrankFisher Lurker
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    Yes it is a new phone, only got it like 2 days ago, already emailed for a warranty replacement, i cant attach a screenshot, but its running android 4.0.4. I tried clearing data and it worked for a bit but it said unable to show weather, so i added a location then it crashed.
     
  5. naith_kk

    naith_kk Well-Known Member
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    From your description, it does describe a settings glitch, but considering you did a "hard reset" which I'm assuming is the Factory Data Reset? and seeing that more problems cropped up, then you did the right thing to have it replaced through warranty.
     

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