Happy clappy New Year ! My wife's DINC won't take a charge. Have to remove her battery and place in my DINC to charge...then swap back the batteries. Daily pain. When on working charger, her phone indicates charging in upper task bar, but power widgets all indicate steadily declining %s. USB/charge port looks/feels fine. Have tried factory reset but am convinced its a hardware issue. VZW doesn't wanna fix these things anymore; and they're out of DINCs. And hwedowantsteenkin "upgrade". Any hope?