Help Wifi button greyed out!!

[HotNectar]

Hey guys,

The button to turn the wifi on/off on my phone doesn't work. Whenever i tap on it, it won't respond and when i go to the wifi setting, the slider doesn't work too. There are also no availale networks anymore.

Please help me, if you need more info just ask me

Thanks

 

[Mikestony]

Have you tried to reboot the device yet?
Perhaps it will resolve that glitch
What device make/model/carrier is it?

 

[HotNectar]

Have you tried to reboot the device yet?
Perhaps it will resolve that glitch
What device make/model/carrier is it?

Iv'e tried rebooting my phone, wiping my chache partition, resetting my phone memory and it didn't work

I have a HuaWei P8 Lite

 

[Mikestony]

Oh boy. You've reset ---as in, factory reset back to stock?

Based off of my device, I can still turn on wifi even without any networks available so I'm wondering if it is some sort of hardware issue.

 

[HotNectar]

Oh boy. You've reset ---as in, factory reset back to stock?

Yeah, but i have everything on backup.

 

[Mikestony]

Has the device had a recent update and then this issue arose?

 

[HotNectar]

Has the device had a recent update and then this issue arose?

No it hasn't, and the problem just accured this morning

 

[Mikestony]

Maybe try a simulated battery pull:
(I realize yours is the P8 Lite but the same procedure should apply )

How to do a simulated battery pull on a Huawei P8?

• Step 1: Make sure that the power is completely off. Make sure that the phone is not plugged into a charger either. Note: if the keys on the bottom of the device are lit then the phone is on, if there aren’t any lights showing or lit up then don’t worry about whether your phone is on or off, simply go ahead to step 2.
• Step 2: Hold the Volume Down button and then the power button and continue to hold these 2 keys for 20 secs (count out loud it could take 15-30 sec).
• Step 3: The phone should power cycle, powering back on to full.

or

• Step 1: Make sure the power is completely off and that the phone is NOT plugged into a charger.
• Step 2: This time instead of the Volume Down key use the Volume Up key. Hold the Volume Up and the Power key simultaneously for 20 seconds and see if anything pops up on the screen.
• Step 3: Release the Volume Up and Power keys if/when you get a response.
• Step 4: If you get some options then use the volume down key to cycle through your choices. Look for an option to restart or reboot. (don’t do the wipe data/factory reset option… yet… that’s kind of a last resort)
• Step 4: Once selected use the power key to execute.
• Step 5: The P8 should reboot.

Now check your Wi-Fi Connection and see if it is working.

Source

 

[HotNectar]

Maybe try a simulated battery pull:
(I realize yours is the P8 Lite but the same procedure should apply )


Source

Nope, i tried them 2 times each and my wifi still doesn't work.

 

[HotNectar]

bump

 

[Jfalls63]

Check in Settings, About Phone, and see if your baseband is correct or unknown.
Also check if your IMEI is correct or unknown.

 

[HotNectar]

Check in Settings, About Phone, and see if your baseband is correct or unknown.
Also check if your IMEI is correct or unknown.

There are a bunch of random numbers on the baseband and 2 sets of random numbers on IMEI.

I don't know what these are.

 

[Jfalls63]

There are a few things you can try.
Turn off phone and remove and replace sim reboot, check wifi.
Toggle Airplane mode on/off , check wifi

 

[HotNectar]

There are a few things you can try.
Turn off phone and remove and replace sim reboot, check wifi.
Toggle Airplane mode on/off , check wifi

None of them worked. Give me more options

 

[Jfalls63]

Do you happen to have CM Security installed on your phone?

 

[HotNectar]

Do you happen to have CM Security installed on your phone?

No, i don't know what that is

 

[Jfalls63]

See if any solutions here help
http://forum.xda-developers.com/p8lite/help/enable-wifi-wiping-cache-partition-t3224376

 

[Ongeziwe]

Hey Guys. Did you get a fix?

 

[Sweta Sooneechur]

Hello. Anybody found a fix?? I am having the same issue with my Huawei P10 Plus