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Support Wifi button greyed out!!

Discussion in 'Android Help' started by HotNectar, Sep 14, 2016.

  1. HotNectar

    HotNectar Lurker
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    Hey guys,

    The button to turn the wifi on/off on my phone doesn't work. Whenever i tap on it, it won't respond and when i go to the wifi setting, the slider doesn't work too. There are also no availale networks anymore.

    Please help me, if you need more info just ask me

    Thanks
     

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  2. Mikestony

    Mikestony ~30% Carbon Black ±
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    Next to you
    Have you tried to reboot the device yet?
    Perhaps it will resolve that glitch:)
    What device make/model/carrier is it?
     
  3. HotNectar

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    Iv'e tried rebooting my phone, wiping my chache partition, resetting my phone memory and it didn't work

    I have a HuaWei P8 Lite
     
  4. Mikestony

    Mikestony ~30% Carbon Black ±
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    Oh boy. :( You've reset ---as in, factory reset back to stock?

    Based off of my device, I can still turn on wifi even without any networks available so I'm wondering if it is some sort of hardware issue.
     
  5. HotNectar

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    Yeah, but i have everything on backup.
     
  6. Mikestony

    Mikestony ~30% Carbon Black ±
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    Has the device had a recent update and then this issue arose?
     
  7. HotNectar

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    No it hasn't, and the problem just accured this morning
     
  8. Mikestony

    Mikestony ~30% Carbon Black ±
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    Next to you
    Maybe try a simulated battery pull:
    (I realize yours is the P8 Lite but the same procedure should apply;) )
    Source
     
    kct1975 and Bg260 like this.
  9. HotNectar

    HotNectar Lurker
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    Nope, i tried them 2 times each and my wifi still doesn't work. :(
     
  10. HotNectar

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  11. Jfalls63

    Jfalls63 Android Expert
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    Check in Settings, About Phone, and see if your baseband is correct or unknown.
    Also check if your IMEI is correct or unknown.
     
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  12. HotNectar

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    There are a bunch of random numbers on the baseband and 2 sets of random numbers on IMEI.

    I don't know what these are.
     
  13. Jfalls63

    Jfalls63 Android Expert
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    There are a few things you can try.
    Turn off phone and remove and replace sim reboot, check wifi.
    Toggle Airplane mode on/off , check wifi
     
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  14. HotNectar

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    None of them worked. Give me more options :(
     
  15. Jfalls63

    Jfalls63 Android Expert
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    Do you happen to have CM Security installed on your phone?
     
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  16. HotNectar

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    No, i don't know what that is
     
  17. Jfalls63

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  18. Ongeziwe

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    Hey Guys. Did you get a fix?
     
  19. Sweta Sooneechur

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    Hello. Anybody found a fix?? I am having the same issue with my Huawei P10 Plus
     

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