Wifi connection help please ?

Hello everyone,
I'm really hoping someone can help me out with this wifi problem.

I recently purchased 3 x DXtreme tablets.
1 x 903
2 x 703B

All of the tablets are running ICS 4.0.4 and although everything else seems to work ok (so far) I haven't been able to connect any of them to our home wifi.

The access point is recognised but when I try to connect it gets stuck in a loop :
Authenticating ......... Saved, secured with WPA / WPA2

Nothing else happens and we still can't access the internet.

I've already tried a few things that I came across as possible solutions but so far nothing has worked.

Re-setting the tablet.
Turning the router (Belkin) off at the power point.
Re-setting the router.
Changing the channel on the router (1 through 6).

I don't know enough about this sort of thing to try anything else, I'm a bit worried I'll mess everything else up.

At the moment we have 2 PCs, 1 Laptop, 2 Ipods and a couple of smart phones all accessing wifi with no problems.

If anyone can help out it would be greatly appreciated.

Thanks.

 

Thanks for the welcome and for both of your responses.

I don't have any access to any other private routers at the moment but I'll try the public hotspot tomorrow.

I do understand that these are budget tablets but from what I've read even top of the line phones / tablets are having issues since upgrading to ICS 4.0.4.
Many people are trying to figure out how to rollback to an ealier version because of the problems the upgrade has caused.

I don't think I have that option (unfortunately) because the tablets came with 4.0.4 installed.
I will look into it though, I'm running Gingerbread on a HTC phone and it works perfectly.

Lunatic59,
I'm not sure I understand what you mean by "guest account".
I've checked the Belkin control page and can't see anything that looks like that might be the case, but then again I don't really know what I'm looking for.

Belkin staff are back on deck tomorrow so I'll give them a call and see if they've got any suggestions.
It's probably one of those really simple things and I'm just not seeing it (fingers crossed anyway).

Thanks again.

 

Thank you so much for the above post on the OS, I'm not that familiar with anything other than Windows so this information was very helpful.

Anyway, problem solved.
I had to drop the security level to WEP and reconnect everything else in the house with a new key but it's all working perfectly now.

Thanks again for taking the time to help me out, much appreciated.