Metro presented my attorney with options; none are good. You cannot get a refund on an upgrade in the same way that you can with a new account. So, they get to screw you twice. You can trade in for another phone, but since I have the best it only goes downhill. So, I will send my attorney tomorrow to replace this phone with another one and do the same bullshit that I did with the Optimus M.
But, this time I am going to take them to court because they do not notify you of the terms and conditions -- no exchange -- until you've already paid for the item. You know this because the first time they tell you is on the reciept, which they will use against you when you try to refund on an upgrade. So, it's like we make an agreement and then after the agreement I say, "here is you receipt and more conditions that you did not originally agree to but now I have your money hahaha". Well, no, now we go to court.
Rather than taking a metro agent to court; one guy down there is actually trying to help, I am going to see if I can take the owner of the franchise or some other higher up to court. Small claims court is not expensive, and it gives you power to take back what is yours. My friend took someones tires and some other things from the front yard of his former landlord. He did this legally in 1970's when his landlord was ordered -- by a judge -- to refund his rent money and no refund came. The ruling authorized him to collect, which he did in the form of tires and other items.
I almost hope the guy doesn't pay me so that I can go jack his stuff -- assuming the ruling allows this in my state in 2011.