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Wifi connections turning off

Discussion in 'Android Devices' started by Georgiajuel, Jun 17, 2017.

  1. Georgiajuel

    Georgiajuel Lurker
    Thread Starter

    Wifi connections connect but then are "turned off". Tried forgetting and when password is input error message says incorrect password and authentication error. Was having issue with Comcast wifi until they refreshed my signal. Now I cannot connect and stay connected to work or othet wifi. Help please!
     



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  2. tube517

    tube517 Android Expert

    Is your wifi set to always on?

    Do you have any power saving or battery saving apps that may shut off wifi?

    What phone and carrier do you have?
     
  3. Georgiajuel

    Georgiajuel Lurker
    Thread Starter

    I have a few apps Kaspersky, 360, Malwarebytes, etc. Boost Service who tried a soft boot. Samsung has tried using Smart Tutor and suggested Factory Reset.
     
  4. Georgiajuel

    Georgiajuel Lurker
    Thread Starter

     
  5. Georgiajuel

    Georgiajuel Lurker
    Thread Starter

    My Comcast wifi is ok as long as I am home. Also, apps are now heating up phone so I am constantly cooling it down.
     
  6. Phalon4

    Phalon4 Android Enthusiast

    Ok let clear up something, you say your WiFi is ok as long as you are at home. So l take it that you have connection problem when you're away trying to log in from somebody else Comcast Wi-Fi connection or something?
     
  7. essakijera171

    essakijera171 Lurker

    TV connection
     
  8. Georgiajuel

    Georgiajuel Lurker
    Thread Starter

    My phone is set up to jump from Comcast wifi Hotspots while i am out and work wifi when in range. This started after visiting Pintrest and watching videos on utube.
     
  9. Georgiajuel

    Georgiajuel Lurker
    Thread Starter

    WiFi always on. Samsung Galaxy S 4, boost mobile. Was originally with sprint.
     
  10. tube517

    tube517 Android Expert

    uninstall 360. Not sure if that is the issue but it's a garbage app.
     
  11. Georgiajuel

    Georgiajuel Lurker
    Thread Starter

    I have had 360 for over a year with no problems. My phone picked something up either on Pintrest or Utube and I have not been able to identify how to rid my phone of the problem.
     

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