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Support Wifi Does not work for HTC Explorer phone even after factory reset.

Discussion in 'Android Help' started by Kunal D, Dec 18, 2014.

  1. Kunal D

    Kunal D Guest
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    Hi,

    Wifi Does not work for HTC Explorer phone even after factory reset.

    HTC Explorer 310e with Andriod OS 2.3.5,
    HTC Sense Ver 3.5
    Software Number: 1.43.720.2

    Whenever I turn ON the Wifi option, the phone just searches for available network, Obtaining IP address, fails, Disconnects and then starts the scanning again.
    Connection was working fine until a week ago.
    It does connect at some very random times.

    Steps already done:
    1. Restart of phone.
    2. Switch off the phon, Battery removed and put back.
    3. Factory reset complete. Still no luck.

    I have tried other networks and hotspots. The first time a successfull connection is possible, but not for the next second or third attempt.

    The Wifi connection is from BSNL-India and other phones & laptop in my home connect successfully. Only my HTC fails.
    I have the modem from FUJIAN STAR-NET - Model -AR800V v3.0

    Is this an issue with the BSNL modem ?

    Any help will be much appreciated.

    -Kunal
     

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