When I bought my HTC Hero, wi-fi works correctly but now it just doesn't work at all. Doesn't see available networks. All that their support says is 'hard reset'. It means that I can loose all my datas on the Hero... Does anybody can help without hard reset? Android version: 1.5 Hardware version: 2.73.411.17 Version of the soft: 1.0.0.A6288
Hi, I had the same problem. Removing all of the saved wifi connections worked for me. I had about 4 saved connections which the hero didnt seem to handle. Hopefully it will work for you!
try a soft reset first. turn off phone, then remove battery for 10 seconds then re-install and turn on phone. also as mentioned delete all saved wifi spots and do the search again after the soft reset and see if the phone will recognize the connection.
One other thing, too.. I have ATT with a wireless hub.. When I first got my hero on the 1.5, I used the top set of numbers (labeled SN: on backside of modem), but after the 2.1 update, I had to change it to the middle set of numbers (not labeled, but located within brackets on label under barcode beneath the SN: # I used previously). So if you did the update & lost your wifi connection, try changing that, too.
