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General WIFI DROPS OUT

Discussion in 'Android Devices' started by fincaman, May 8, 2016.

  1. fincaman

    fincaman Newbie
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    Hello All, I have recently purchased a Galaxy S7 Edge, it is of course superb but I have one problem the WIFI in my house (which is very strong) keeps dropping out on my phone, I get a message saying "waiting for WIFI quality to improve" but it won't come back on unless I switch the WIFI off and on again. My previous cheap China phone did not do this and no other phones do it any ideas ?
     

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  2. BandOfBrothers

    BandOfBrothers Well-Known Member
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    Hi,

    If this was my situation I would first try forgetting the Wifi Network in the phones settings.

    Then if no joy try changing wifi wireless channel in the router.

    And test out wifi connection at outlets like coffee bars etc.
     
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  3. fincaman

    fincaman Newbie
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    Hello & Thanks, I will try a few things and see what happens, it concerns me that any old phone will work fine, I am using a top of the range Asus router with tomato software
     
  4. BandOfBrothers

    BandOfBrothers Well-Known Member
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    Hi back and you're welcome.

    In my experience different phones hold onto signal both network related and wifi at different levels.

    Some will hang onto signal for all its worth and some will drop.
     
  5. Snakeyeskm

    Snakeyeskm Android Expert
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    Have you tried deleting your account on your phone, and then after a restart reentering the Wi-Fi account information?
    There are also several free apps on the play store that will give you an indication of the signal strength of your Wi-Fi signal. If these are giving you a strong signal, that means your antenna is fine and you have an issue with your settings. Clearing system cache might help in this case.
     
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  6. tube517

    tube517 Android Expert
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    It's a huge issue on Marshmallow

    Try these possible solutions:

    Disable ipv6 on your router
    Reset network connections on your phone
    Reboot your router
    Clear cache partition on your phone
    LAST RESORT: factory reset your phone

    Good luck and hope this helps.
     
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Samsung Galaxy S7

The Samsung Galaxy S7 was launched in 2016 and was one of two devices in the lineup. The device features a 5.1-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 12MP rear camera.

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