Hi guys my first post on here so please bear with me. my Desire is about 9 months old and have downloaded a couple of upgrades, but since last one when i try to enable wifi it just says error. Also sometimes have to try 5 or 6 times to connect a call. been told to do factory reset but worried i will lose contacts etc. have tried to download to pc via sync but not sure what best prog to open with. any ideas anyone?