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Wifi is connected but no internet access

Discussion in 'Android Devices' started by jamie3iii, Apr 18, 2012.

  1. jamie3iii

    jamie3iii Lurker
    Thread Starter

    I have a samsung galaxy note and a dell streak but I have no access to the internet even though the wifi is connected, this only happens when I'm at work where the wifi is not password protected. This did not start happening till last week, I am on simple mobile and that seems to be the only constant this equation because the wifi works fine everywhere else where I use it so I would appreciate anybody's help with this.
     



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  2. bmclachlan

    bmclachlan Newbie

    It sounds like the Samsung Galaxy Note is unable to obtain the IP address. This sometimes happens when the Wi-Fi router is broadcasting wireless but the router itself does not have connection to the Internet. The only way to check whether it is your phone or the Wi-Fi router is to have access to another Wi-Fi device and to determine whether it has an Internet connection.
     

Samsung Galaxy Note Forum

The Samsung Galaxy Note release date was January 2012. Features and Specs include a 5.3" inch screen, 8MP camera, 1GB RAM, Snapdragon S3 processor, and 2500mAh battery.

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