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Support WiFi issue

Discussion in 'Android Devices' started by camel_chops, Feb 7, 2013.

  1. camel_chops

    camel_chops Active Member
    Thread Starter

    May 23, 2011
    I'm having problems with my HTC One X. The problem was that the WiFi kept switching off whenever I was consuming data (the little WiFi symbol at the top of the screen would disappear and then reappear a second later). This meant that if I was using YouTube or sky go, the video would constantly stop playing and then restart. My phone was sent off to HTC for "repair" and its come back in a worse state. The WiFi symbol continually disappears whenever I'm using it now, meaning that the WiFi is switching off. If I try to download apps from the app store, the WiFi will cut out numerous times during the download and the percentage bar will say "waiting for network" until the WiFi symbol reappears. It's even cutting out if I'm surfing the web. This isn't a problem with my broadband at home because I have numerous other devices that all work fine on the WiFi. I've also tested my phone on a different WiFi network and have the same problem. So the issue clearly lies with my phone. Has anyone else heard of this problem and is there a way of fixing it?


  2. anoniemouse

    anoniemouse Well-Known Member

    Jul 3, 2010
    Button Moon
    that sounds similar to the people that were having signal problems on their ones, try pressing one the back of the case but try round the camera area first.
    I know there are contacts that sometimes aren't connecting properly on some unlucky peoples phones, if this is the case with you check to see if the phone is seated back correctly.
    If the phone is still playing up then its best to get it repaired properly through the official channels, after all you want to keep your warranty intact.
  3. seesunmoon

    seesunmoon Member

    Feb 13, 2013
    my phone's wifi is really bad too

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