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Support Wifi issue

Discussion in 'Android Devices' started by Robert7107, Feb 2, 2014.

  1. Robert7107

    Robert7107 Android Enthusiast
    Thread Starter

    I have wifi at home but i keep getting disconnected. My girlfriend has the exact same home and no issues. Note 3 att


  2. Rukbat

    Rukbat Extreme Android User

    Do you get disconnected if the phone is within a few inches of the router? If not, you have a warranty exchange problem - the wifi antenna in the phone isn't connected (or the wifi radio is shot).
  3. Digital Controller

    Digital Controller The Real Bass Creator

    Yeah you might want to go to ATT and ask about a replacement device or a new one.

    Does this happen with all Wifi's or just yours?
  4. Schwuar

    Schwuar Member

    do you get an error message with yours?

    mine keeps saying my "wifi connection is unstable" or something along those lines
  5. Robert7107

    Robert7107 Android Enthusiast
    Thread Starter

    Lol.. Two settings were wrong... Seems to be fine..
  6. Note3owner

    Note3owner Well-Known Member

    Go to Settings > Wi-Fi and tap Menu > Advanced and then uncheck Auto network switch. That seems to have helped some people.
    Try turning off the Note 3 and your router for a few minutes and then turn them both back on again.
    Go to Settings > Wi-Fi and long press on the problem connection, then tell the device to forget it and set the connection up again
  7. Note3owner

    Note3owner Well-Known Member

    If this does not work then
    Go to the dialler
    Type *#0011#
    Press menu capacitive button
    Go to wifi
    Turn of power saving
  8. Bodycount

    Bodycount Android Enthusiast

    Mine also disconnects randomly from my wifi. Says wifi connection unstable. But if I connect to it again it works fine.

    Going to try the power savings feature and see if that fixes it.

    Wondering how much more juice it will drain from my battery though.
  9. steelpastor

    steelpastor Newbie


    THis message appears pretty regularly for me as well. Help?


Samsung Galaxy Note 3

The Samsung Galaxy Note 3 launched in 2012 and was the company's flagship phablet. The device featured a 5.7-inch display with a 1920 x 1080 resolution, 3GB of RAM, 32GB of storage, and a 13MP main camera.

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