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Support Wifi keeps disapearing as soon as Phone is put down

Discussion in 'Android Help' started by Maaike Lobregt, May 12, 2016.

  1. Maaike Lobregt

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    May 12, 2016
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    15
    Female
    please can you help me???? I bought a good phone in Spain. It is an Energy Sistem max 4g. In Spain it worked perfectly. Back in Holland the wifi keeps going off, when I put down the phone. So I have to turn down the phone everytime first, in order te reinstall the connection with the router. My husband ,s phone, a different one, does not have that trouble. Neither did I withmy former phone.
    My phone shows the sign for wifi and says it is connected. But I can not surf. Only if I turn it completey down and restart the phone and reconnect with wifi, I can send apps and recieve them.
    Who can help me????
     

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