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Support WiFi not connecting

Discussion in 'Android Devices' started by Alex000, Apr 19, 2011.

  1. Alex000

    Alex000 New Member
    Thread Starter

    Apr 19, 2011

    Android Version:2.2
    Taskiller Used?:Advanced Task Killer
    [Optional]Are You rooted & which Rom: No idea what that is :)
    Issue:WiFi Connection issues

    We've recently got a new router at work and both me and a colleague can't connect with our Androids, mine is a HTC Desire and his an LG something. We can both see the network in the list, and it recognises the WPA/WPA2 PSK, we have entered the correct password multiple times but the phones just blank out after that and do not connect, doesn't even say can't connect or disconnected, it continues to say "scanning" if it was scanning or "disconnected" if is was disconnected.

    Other phones like the iPhone can connect to the network completley fine, i'm wondering if its because we have a # in the password that Androids don't like? I know some websites can be funny if you include a # in the password.

    Mac address filtering is off, its on both g & n wireless, Belkin N router, WPA/WPA2 PSK, no firewall setting enabled, Broadcast SSID enabled, protected mode off and QoS off too.

    It connected to our previous router with the same settings completely fine, just not this one!


  2. SUroot

    SUroot Well-Known Member

    May 25, 2010
    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    Try changing the password so its alpha-numeric. If that doesnt help, try changing the channel it broadcasts on

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