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Support WiFi problem! Please help!

Discussion in 'Android Devices' started by SharkEel, Mar 31, 2013.

  1. SharkEel

    SharkEel New Member
    Thread Starter
    5

    Mar 31, 2013
    1
    0
    5
    I have had my Ace for over 9 months now, and until 2 weeks ago, I have been able to connect to my WiFi at home with no problem.

    Since 2 weeks however, the WiFi on the phone shows that it has full signal but does not actually work - when i try to search on google or refresh BBC news for example, it says i have no internet connection.

    Please help. I do not know why it does this, or what caused it, I just need a fix quickly! All help is appreciated.
     

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  2. CesarOC

    CesarOC Active Member
    36

    Mar 11, 2013
    39
    1
    36
    Male
    IT assistant
    Tijuana, Mexico
    Please verify that your wi-fi that you are connecting has internet, If you do, do the following:

    1. Clear Data from your browser(go to settings> Apps> All>Browser).
    2. Close browser.
    3.Open Browser

    If that does not work, Try restarting your phone.
     

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