Help Wifi problem

[FazalRabbi]

I have HTC desire 600 phone, which have probelm of wifi. it wifi not connected to my home wireless Router, while wifi of other phonein home is connected.When I trie to on wifi it show error message. Then I press three dot. it show only one function (advance) active while other five functions unactive.

So I reset factory setting. but after that it still not working.

 

[Hadron]

What was the error message?

 

[FazalRabbi]

Thanks for reply.
No other message, but just show error. They make two or three attempt for connecting, then written message 'error' come.

 

[mikedt]

Try resetting your home WiFi router, if you haven't done that already.

 

[FazalRabbi]

Thanks, but my phone wifi not become"ON" not problem in home wifi, bcause other phone is connected.

 

[Slug]

Does it only do this when trying to connect to your home router, or with all wireless APs? If the second then that points to hardware failure.

 

[FazalRabbi]

Thanks for quick reply.
this problem is with all Routers, problem is in my phone, I mean its wifi not becoming "ON". while all other function of my phone is properly working. Is it problem of phone hardware of soft ware. so what i can do.

 

[Hadron]

If you've already tried a factory reset it's not likely to be software (unless you are using custom software, or immediately after the reset restored the app or data that was messing you up).