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Support Wildfire S STOLEN - should I block the IMEI or try to get it back first?

Discussion in 'Android Devices' started by graleyheace, Jul 25, 2013.

  1. graleyheace

    graleyheace Lurker
    Thread Starter

    The reason I'm putting this in here is that I believe the Wildfire S's terrible storage is one of the obstacles stopping me from getting it back. The phone is still on (they already used ALL MY CREDIT IN ONE DAY I don't even know how) and according to my Google Play apps list, the thief has been installing/trying to install all these angry birds-type games and radio apps.

    I know that these apps, will be stored on either the SD card or the internal storage but I also know that my internal storage was around 85% full. I'm trying to remotely install phone tracking apps (Plan B installed and sent me a location before the thief started installing Angry Piggies/Angry Farmers) but I think I've hit a dead end and I think it's because the internal storage is at its classic critically low state.

    Is there anything I can do remotely to start freeing up space on the phone and wiping content so I can get my tracking apps/Android Lost apps onto there?

    ALTERNATIVELY is this a lost cause and should I start working on completely blocking the phone, wiping all my content and buying a new one?

    all advice appreciated!! (if this post doesn't belong in the Wildfire S subforum then I'm sorry and you can move it/delete it/show me something else, I don't mind!!) thanks!!!

    EDITED TO ADD: I mean no offence by saying the phone's storage is terrible, I love this phone, it's the best phone I've ever had and sure it's depressing that I can't do anything without getting INTERNAL STORAGE critically low notifications. I don't mean to sound like I'm complaining about it, and I know that there are things I can do to get around it (I held out because I didn't want to void the warranty just yet). Anyway apologies if it seems like I'm slamming this phone.
     

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  2. El Presidente

    El Presidente Beware The Milky Pirate!
    VIP Member

    Some tracking apps allow you to wipe the device remotely, but you'd have needed to configure them beforehand. :(

    I think the best thing you can do at the moment is reset your gmail password via a PC or turn on 2 step verification to block access to the gmail account. Then contact the Police and your network to block the IMEI.

    Even blocked, networks have a limited ability to track devices based on cell towers etc so they might be able to assist in getting it back for you.

    Sorry :(
     
  3. graleyheace

    graleyheace Lurker
    Thread Starter

    Thanks very much for your reply.

    I've been in touch with the police but to say that they have been unhelpful is an extreme understatement!!

    The thief has already used all my phone credit,
     
  4. El Presidente

    El Presidente Beware The Milky Pirate!
    VIP Member

    Happy to help, sorry it's a bit late though.

    They can track, I've a mate who used to work for O2 and he said they have limited tracking abilities based on the where the phone is in location to cell towers. I don't think they'd give you the information, but they would probably share with police etc.

    It's certainly worth a go.
     
    graleyheace likes this.
  5. Davdi

    Davdi Android Expert

    I'd definitely block the IMEI, and get the SIM replaced. Which is what I did when a phone was stolen a couple of years ago.
     
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