Seems a lot of people are having problems syncing their HTC Wildfire S with their computer .....and I'm one of them. I'm not the most "smart" phone operator (hahah little joke!) so any instructions to me will have to be quite simple with lots of detailed steps. I can't find any other posts that address my particular problem. After much effort I finally got the HTC Sync (3.0.5557) logo to download and appear on my desktop of both computers - one uses Vista and the other 7 service for netbooks. Unfortunately when I connect my Wildfire S via USB the newly installed program launches a window which says that the device was "not recognized." I then launch the help setting which tells me to download "HTC Sync Suite Update" which fails to install right at the end of the download. This seems to be an endless loop which continues over and over no matter how many times I try to install the update. Other gibberish associated with my phone which may help is as follows: Android 2.3.3; HTC sense version 2.1; and, software no. 1.52.841.1. I assume that by installing the update all my problems will be solved and the computer and phone will be able to talk to each other! If this is correct, how do I get my computers to accept the update? Any suggestions would be gratefully received but I don't really know if the above will solve the problem. It's hard to ask for help when you don't even really know the proper question. Cheers and best regards to you all.