Okay so this is a very weird problem and can't find anything around so I really need help! First of all this is my first post so please excuse anything I do wrong. Secondly, I'm not sure if I'm aloud to do this but if anyone can help and resolve this problem(if their even is a fix) I will send over $25US Paypal(not much but it's something) . Any I bought a used Samsung Galaxy S5 back in December of last year. There was only a single problems, the volume down button doesn't work. So about 3 weeks ago, my phone died, and I didn't think much of it, went home and put it on the charger and left it to charge. When I came back to it and tried turning it back on, it would not work. It would try and load. First flash the Samsung logo, then go to Verizon logo. then try and load to my main screen. The problem occurs when doing this it just freezes and after a certain period of time will just black out, and go back to trying to reboot. I tried hooking it up to my computer, but it won't recognized it, and even when it's put on the charger it freezes until you take out the battery and turn it back on. There is important pictures on this phone, and some of my schoolwork that I would like to get off. Some of these pictures I can not replace and I don't wanna lose them, but the more and more I try to turn on my phone the longer it takes for it to unfreeze and try and reboot.


One time when I tried loading it a message popped up saying "..........System.Core has faild" I searched this up, and this can be possibly fixed but reseting the cache on the system recovery, but due to the fact that I can't scroll down, on the list in the recovery menu, because the volume down button doesn't work, I'm kinda stuck on what to do next. On another note I can't see this being the problem because it also freezes when charging so I'm kinda lost. Please help!

**And when I say freezing when charging I mean like it will display the charging symbol and that's it and even when I take out the cord it will still be stuck on the screen until I remove the battery**

 

MusicLover7, like I said I can not use the volume Button as it doesn't work so doing this process is pointless as in the recovery mode menu I can't go down the list

 

I still do yes