So I dropped my 4-day-old (replacement/refurb) Incredible and the screen is shattered. I'm nowhere near my upgrade date. I've seen the repair kit and video and am wondering if I could take this to Best Buy to have the work done. I'm not necessarily confident I could make this repair without doing permanent damage to the phone. I'll give Best Buy a call later today but was wondering if anyone happened to know. ETA: Just to clarify, no I do not have insurance, and yes I fully expect to pay a fee to BB to get the repair done.