Root Will HTC honor warranty for unlocked token devices?

Warranty Allowed ?

  • Yes

    Votes: 1 20.0%
  • No

    Votes: 0 0.0%
  • case by case

    Votes: 4 80.0%

  • Total voters
    5

narutoninjakid

Android Enthusiast
I was watching rooting video on how to root phone and i saw that during htc token unlock process htc keeps saying warranty will be voided. if we do this is their any way for them to know that we unlocked? i know phone will say "unlocked" can we go from "unlocked" to "locked". so if we were going to send our phones in is it possible to go to complete stock status is basically what im asking. :thinking:

also, can we go from s-off to s-on?
 

agentc13

Daleks Über Alles
Really, it will depend.

If it is something that could be the fault of unlocking/rooting they most likely won't do it. But if it's an issue that is obviously not caused from that (i.e. hardware issue) they should. It will depend on the situation and possibly whoever handles it as well.
 

edgara7x

Member
As soon as you root any phone, the warranty is voided.
but you can restore it all back to stock and HTC wouldnt even know the difference.
 

agentc13

Daleks Über Alles
As soon as you root any phone, the warranty is voided.
but you can restore it all back to stock and HTC wouldnt even know the difference.

This isn't necessarily true.

If you unlock via HTCdev, they know you did that regardless of whether you return it to stock after or not. Rooting does not always void your warranty (sometimes only parts of it if any). The specifics will vary from carrier to carrier and manufacturer to manufacturer, but many still cover legitimate hardware issues.

If you flash/modify something and that bricks your phone, then it is rather unethical to try to get it replaced via the manufacturer warranty.
 

qu4ttro

Well-Known Member
I don't see why it even matters, who is going through HTC for warranty anyway? Virgin has a 1 year warranty, and I've never heard of them denying someone for having root or a non-stock ROM.
 

EHokie

Android Enthusiast
I don't see why it even matters, who is going through HTC for warranty anyway? Virgin has a 1 year warranty, and I've never heard of them denying someone for having root or a non-stock ROM.

Exactly. All you need to get a replacement from VM is a reason that can't be fixed by pulling the battery and rebooting.
 

HotRoderX

Android Enthusiast
Wouldnt the cell phone be under the Magnuson Moss Warranty Act? I am not a lawyer so I am not 100% sure but it seems it be covered.
 

crafty35a

Member
I don't see why it even matters, who is going through HTC for warranty anyway? Virgin has a 1 year warranty, and I've never heard of them denying someone for having root or a non-stock ROM.

I've been wondering something about this. I bought my old Triumph directly from Virgin, and I was able to get a replacement when I ran into the common USB port issue. But I bought my Evo V from Best Buy. Will Virgin still cover my phone for one year?
 

qu4ttro

Well-Known Member
I've been wondering something about this. I bought my old Triumph directly from Virgin, and I was able to get a replacement when I ran into the common USB port issue. But I bought my Evo V from Best Buy. Will Virgin still cover my phone for one year?

Yes
 

narutoninjakid

Android Enthusiast
Thread starter
This isn't necessarily true.

If you unlock via HTCdev, they know you did that regardless of whether you return it to stock after or not. Rooting does not always void your warranty (sometimes only parts of it if any). The specifics will vary from carrier to carrier and manufacturer to manufacturer, but many still cover legitimate hardware issues.

If you flash/modify something and that bricks your phone, then it is rather unethical to try to get it replaced via the manufacturer warranty.

is there any way to unlock without htcdev siite ?
 

OverByter

Resident Slide Rule Guru
This isn't necessarily true.

If you unlock via HTCdev, they know you did that regardless of whether you return it to stock after or not. Rooting does not always void your warranty (sometimes only parts of it if any). The specifics will vary from carrier to carrier and manufacturer to manufacturer, but many still cover legitimate hardware issues.

If you flash/modify something and that bricks your phone, then it is rather unethical to try to get it replaced via the manufacturer warranty.

Actually all that they really know is that you acquired the unlock token, doesn't necessarily mean that you used it though.
 

OverByter

Resident Slide Rule Guru
I've been wondering something about this. I bought my old Triumph directly from Virgin, and I was able to get a replacement when I ran into the common USB port issue. But I bought my Evo V from Best Buy. Will Virgin still cover my phone for one year?

Virgin does one better, I went through 6 replacement Triumphs and discovered that the 1 year warranty restarts upon activation of the replacement phone. Every other company that I've ever dealt with gives you the remainder of the year or 30 days, whichever is greater. Not that I would get it but you're even eligible for insurance on the replacement even if you didn't have it on the original phone.
 
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