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Support Will i lose my images and videos this way?

Discussion in 'Android Help' started by Justin bradbury, Aug 19, 2016.

  1. Justin bradbury

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    I was told by LG to try a factory reset, all my images and videos and downloads have automatic backup with my email so when i go to google i select "photos" and they are all there. A factory reset won't touch any that have been uploaded to google, correct?
     

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  2. badcatz

    badcatz Well-Known Member
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    Whatever is stored in the cloud shouldn't be affected by resetting your device. I would just double check everything you want to save is indeed backed up prior to doing the reset. You can also back up photos and vids to a pc as a belt and suspenders type of thing. More backups can't hurt.
     
  3. Justin bradbury

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  4. AZgl1500

    AZgl1500 Android Expert
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    I would log into Google photos from a laptop/pc and verify everything is there.
    if it is, FDR the phone.
     
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  5. chanchan05

    chanchan05 The Doctor
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    Or just copy the stuff to a PC before factory reset.
     
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  6. badcatz

    badcatz Well-Known Member
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    Anytime. Glad to help.
     

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