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Will not connect to my wi-fi

Discussion in 'Android Devices' started by sb43, Sep 12, 2017.

  1. sb43

    sb43 Android Expert
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    Tried everything. Keeps saying incorrect password
     

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  2. Dannydet

    Dannydet Android Expert
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    Restarted router?
     
  3. Matt Hogan

    Matt Hogan Lurker
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    It may be not the problem of phone. Just reset the router and restart.
     
  4. svim

    svim Android Expert
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    As far as 'Tried everything' that isn't very definitive, It would help quite a bit if you listed just what you have done to diagnose the problem to bypass a lot of repetitive comments.
    Also more details would make it a lot easier for any of us to make actual suggestions -- What kind of modem/router do you have? Is this a problem that has just started happening or has this been going on for a long time period? Does your S7E have any similar problems connecting to other WiFi networks or is it just you home WiFi? Do you have other mobile devices also using your WiFi, and are those also an issue?
     
  5. sb43

    sb43 Android Expert
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    I just got the phone. I reset the router and nothing. I tuned everything off that was connected to my wi fi. Still nothing
     
  6. mikedt

    mikedt 你好
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    Is your network using WEP security? Many modern devices won't connect to that.
     
  7. sb43

    sb43 Android Expert
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    I'm not sure. It's an Xfinity router. How do I check that?
     
  8. svim

    svim Android Expert
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    On the side of your Xfinity modem/router will be a printed label with info showing a URL or IP address that you can use to access the setup menu. But this is only necessary if you're trying to access the settings. Odds are very, very unlikely that the default security is setting WEP anyway.
    That label will also include the SSID (network name) and password of the default WiFi network. That's the WiFi network you should be trying to set up on your phone, using the indicated password.
     
    Dannydet and mikedt like this.
  9. sb43

    sb43 Android Expert
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    That's what I keep tying in, and no luck
     
  10. sb43

    sb43 Android Expert
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    I got it working! I pushed the WPS button on top of the router, and it connected.
    It updated an system update, hope its not the update that'll mess my phone up. BTW, what the hell is Nougot?
     
    #10 sb43, Sep 13, 2017
    Last edited: Sep 13, 2017
  11. svim

    svim Android Expert
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