1. Download our Official Android App: Forums for Android!

General Will RAZR suffer the Motorola random power-on glitch?

Discussion in 'Android Devices' started by Ninjak, Oct 31, 2011.

  1. Ninjak

    Ninjak Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    88
    Posts:
    345
    Joined:
    Nov 13, 2009

    Nov 13, 2009
    345
    275
    88
    Systems Administrator
    Laurel, MD
    Good evening, gang. I've been asking around trying to gather users' thoughts on this. I work in a secure building where we have to turn off and stow our cell phones in lockers before going beyond the lobby. Therefore, I perform a full shutdown of my Droid 2 and retrieve it after the workday. For the last several weeks, 50% of the time I've opened the locker after work to find my phone already powered on and significantly drained from trying to find a signal all day. Knowing I didn't have this issue pre-Gingerbread, I began researching what could solve it. Lo and behold, I find that this is not only a major, unresolved, well-known problem, but that it seems to be affecting only Motorola Gingerbread phones. All the complaints I see in my research are from Droid 2, Droid 2 Global, Droid X, Droid X2, and even Bionic owners. Aside from pulling the battery when they want to keep the phone turned off, they've got no answers. This leads me to be quite concerned that the same fate may befall the RAZR. Obviously, Motorola hasn't figured out the cause yet, as evidenced by months of non-solution responses on their support forums, so there's no reason to believe it won't happen to their new phone. It's possible, but definitely not guaranteed, that this issue will vanish in Ice Cream Sandwich. But, even if it does, I sure as hell don't relish the thought of suffering such a problem during the wait for the ICS OTA. Particularly since I can't pull the battery out of a RAZR unlike my Droid 2. Some users have found success in disabling the power saver settings, but about as many have not. I've got the RAZR on pre-order now, but I might have to cancel it or return it to go for the Nexus if no solution reveals itself. Naturally, it'll be said that that's what I should do if that makes me feel more assured, but I was wondering what everyone else thinks. Hopefully this potential dealbreaker can have a happy ending.
     

    Advertisement

  2. redraider1

    Rank:
    None
    Points:
    143
    Posts:
    1,532
    Joined:
    Mar 15, 2011

    Mar 15, 2011
    1,532
    195
    143
    I don't think anyone can say until the razr is launched and in people's hands although the droid 2 had a lot of issues and since the razr is launching with 2.3.5 maybe that fixes some of the issues.
     
  3. cereal killer

    cereal killer Android Expert
    Rank:
    None
    Points:
    233
    Posts:
    1,410
    Joined:
    Jul 28, 2011

    Jul 28, 2011
    1,410
    966
    233
    Austin
    May want to hold off on purchasing it because nothing is a guarantee.

    If you don't want to wait, pick the phone up in store tell them about your situation and the known issue and see if they will wave the $35.00 restocking fee if the handset has this issue.

    Get it in writing from them. They should wave it.
     
  4. milkshed27

    milkshed27 Well-Known Member
    Rank:
    None
    Points:
    23
    Posts:
    98
    Joined:
    Dec 15, 2009

    Dec 15, 2009
    98
    34
    23
    M.I. Y.E.Y.O.
    Correct, they will waive restocking fees if the phone is returned because of a manufacturer defect. I had the restocking fee waived when I return the Bionic because of the headphone jack feedback. If for some reason the store won't do it (they will try to tell you they can't) you can always go through customer service, though they won't be able to wave it directly, they can credit $35 on your next monthly bill.

    Hopefully like red mentioned 2.3.5 fixes some bugs including the one you're having. I'm personally hoping that they fix the 2 week focusing problem with the camera. BTW has you workplace been checked for locker gnomes? Or perhaps Nargles?
     
  5. Martimus

    Martimus One bite at a time...
    Rank:
    None
    Points:
    843
    Posts:
    19,535
    Joined:
    Jul 9, 2010

    Jul 9, 2010
    19,535
    4,045
    843
    Male
    Engineer
    'neath a cactus
    For what it's worth I've had a Droid X for over a year and a half now and have never had it spontaneously turn itself on... not once that I'm aware of.
     
    cereal killer likes this.
  6. redraider1

    Rank:
    None
    Points:
    143
    Posts:
    1,532
    Joined:
    Mar 15, 2011

    Mar 15, 2011
    1,532
    195
    143
    I also had a droid x and r2d2 droid and neither randomly turned on.
     
  7. Ninjak

    Ninjak Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    88
    Posts:
    345
    Joined:
    Nov 13, 2009

    Nov 13, 2009
    345
    275
    88
    Systems Administrator
    Laurel, MD
    Not a bad idea, CK. Thanks. I was actually surprised to find that the Bionic had the same issues. The average phone user doesn't tend to turn his/her cell off as often as we advanced users do, so I'm not shocked this hasn't been heavily noticed by the general public. No phone is perfect, I realize, but I'll see what I decide to do soon...
     
  8. ylexot

    ylexot Android Expert
    Rank:
    None
    Points:
    183
    Posts:
    2,336
    Joined:
    Apr 8, 2010

    Apr 8, 2010
    2,336
    405
    183
    Saint Inigoes, MD
    I have the same issue with my DX. I also set it on airplane mode and silenced just in case it turns itself back on. That way, at least the battery isn't dead when I get my phone at the end of the day.
     
  9. Ninjak

    Ninjak Android Enthusiast
    Thread Starter
    Rank:
    None
    Points:
    88
    Posts:
    345
    Joined:
    Nov 13, 2009

    Nov 13, 2009
    345
    275
    88
    Systems Administrator
    Laurel, MD
    Well, it looks like I've ruled out the power save option as the culprit for my D2. Powered the phone down on the way to work, watched it automagically turn itself on in my hand 3 minutes later. I had a television that did that years ago in the middle of the night once. Scared the hell out of me... :rolleyes:
     
  10. jmt9779

    jmt9779 Android Enthusiast
    Rank:
    None
    Points:
    78
    Posts:
    540
    Joined:
    Jan 4, 2010

    Jan 4, 2010
    540
    56
    78
    NYC
    supposedly there is hardware key combination (volume down & camera button?) on the RAZR to mimick a battery pull but I'm not sure how it works... Do you hit the key combo and it mimicks the battery pull and restarts itself, or do you hit the key combo and it does a "battery disconnect" kind of thing, then you hit the power button to turn it back on?
     

Share This Page

Loading...