Help will this erase my flash????

[Htc phone]

ok so i have an htc evo 4g that is flashed to page plus's service! i keep receiving notifications telling me to update my software! will updating my software delete the flash to page plus?

 

[ocnbrze]

ok so i have an htc evo 4g that is flashed to page plus's service! i keep receiving notifications telling me to update my software! will updating my software delete the flash to page plus?

welcome to the forums!!!!!!!!
moved you to the evo 4g support and trouble shoot section.

do you know if the phone is rooted? power the phone off then press and hold power+vol down. this will take you to the bootloader screen. if you could post what it says there then we can help you better, once we have that info.

for now we will keep it here in this forum, until we know if you are rooted or not. most phones that get flashed to other carriers usually needs to have a rooted phone.....some do not (i believe).

 

[Htc phone]

I dont believe it is rooted, i once tried to download a screen shot app and was told that it would not work on my evo because it was not rooted

 

[ocnbrze]

I dont believe it is rooted, i once tried to download a screen shot app and was told that it would not work on my evo because it was not rooted

well to be safe lets see what your bootloader says.

power off the phone then press and hold power+vol down

report back what you see on the screen

 

[Htc phone]

ok but how will i be able to get off of the boatloader screen?

 

[ocnbrze]

ok but how will i be able to get off of the boatloader screen?

there is a reboot option or you could just pull the battery out

 

[Htc phone]

im sorry for all the questions but however i am new to this stuff, will that brick my phone?

 

[ocnbrze]

im sorry for all the questions but however i am new to this stuff, will that brick my phone?

no worries about the questions....LOL

and as far as bricking your phone.....i would never suggest something that could brick your phone without warning. it is really hard to brick your phone so i would not worry about it.

just report back what you see in the bootloader screen and we can point you in the right direction.

 

[Htc phone]

Nothing happened it just started up normally

 

[ocnbrze]

Nothing happened it just started up normally

oops yeah you need to disable fastboot, settings>apps>uncheck fastboot

now you should be able to completely power off the phone.

 

[Htc phone]

this wont delete anything will it?

 

[ocnbrze]

this wont delete anything will it?

no....LOL

fastboot is just a setting that htc added with gingerbread so that you can quickly power the phone on. it really does not power the phone off...just kind of goes into sleep mode. to fully power the phone off you need to disable fastboot. i always have fastboot unchecked......(kind of a dumb feature if you ask me).

and going into the bootloader is harmless as well.

do not worry.....i'll let you know if something bad will happen

 

[Htc phone]

thank you and i am on bootload it says ***l0cked(00w)** at the very top

 

[ocnbrze]

thank you and i am on bootload it says ***l0cked(00w)** at the very top

ok so you are correct in that you are not rooted as you have a locked bootlaoder. so the ota should be fine by accepting it. the only thing that i can't be sure is if your flash will stick as the ota will contain new radios.

for now i would not accept it, until you get confirmation that it will not mess with your flashed phone. so i would go into settings>software update>uncheck the option to check for updates. now you should not get the message that you have an update.

once you get confirmation that it will be fine then you can go back and accept the ota.

maybe ask the place where you got your phone flashed and ask them about the ota. they should know.

 

[Htc phone]

and it also had a menu that said fast boot ,recovery boot, power down

 

[ocnbrze]

and it also had a menu that said fast boot ,recovery boot, power down

ok that is your bootloader menu. you can select power down. this will shut the phone off. you can then power it back on.

 

[Htc phone]

Thank you so much for your help

 

[ocnbrze]

Thank you so much for your help

it is all good. no worries.

and you get a thanx for the thanx.....so thanx