Just thought I'd drop my .02.
In '08 my chocolate's touch crapped out and I made a claim on my Assurion policy. Within a couple days I had a new (most likely refurbished) Chocolate, battery, charger, manual, and a box to return mine in, postage paid. I did emphasize that my phone was useless, and was in a hurry to have a working phone again. I took the phones in to my local VZW store, had it activated and numbers transferred, and returned my phone. I had heard horror stories about making phone insurance claims, but I got the complete opposite.
BTW, I couldn't warranty it b/c the moisture from my sweaty hands had tripped the moisture detector.
I take great care of my phones, but I will definitely be keeping my insurance when I get my Incredible.
In '08 my chocolate's touch crapped out and I made a claim on my Assurion policy. Within a couple days I had a new (most likely refurbished) Chocolate, battery, charger, manual, and a box to return mine in, postage paid. I did emphasize that my phone was useless, and was in a hurry to have a working phone again. I took the phones in to my local VZW store, had it activated and numbers transferred, and returned my phone. I had heard horror stories about making phone insurance claims, but I got the complete opposite.
BTW, I couldn't warranty it b/c the moisture from my sweaty hands had tripped the moisture detector.
I take great care of my phones, but I will definitely be keeping my insurance when I get my Incredible.
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