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Windows 10/7 does not recognize my devices, but charging battery

Discussion in 'Android Help' started by BorisMi2, May 24, 2019.

  1. BorisMi2

    BorisMi2 Lurker
    Thread Starter

    Helo, I am new here, but I hope someone can help me.
    So I broke my phone screen on my device "Ulefone power 2" (more like "never ever"), and screen does not work (digitizer & display).
    Than I order new screen, and sended screen didnt give any picture, just low light.
    I contacted seller and he send me message "regarding the problems with your mobile phone, I consulted the factory and your mobile phone needs to update the software", and give me instructions (https://mega.nz/#F!k3wkVCRJ!P25s27S5GLMD41EPKCWXQA).
    So I connected my device with pc, and my pc recognize it, I see all my data, but I was realy
    tired and I went to sleep.
    Next day I connected my device with pc and my pc does not recognize my phone devices, but phone make "charging sound".
    And I try a lot tips but they did not work, and my pc (windows 10 and 7) just dont recognize it.
    So what I need to do? Is there any "easy" chance to get my data back (I didnt have data in cloud, or backup..)?
    Any suggestions and advice what to do now will help me!

  2. Shaheer umer

    Shaheer umer Lurker

    I think you need to setup MTK unsinged drivers for windows 8 I was facing this issue when I have q mobile phone with is MTK soc I suggest you go here and follow easy step to Install MTK VCOM Driver On WINDOWS 10 (32 & 64 Bits)
  3. Xavier Black

    Xavier Black Android Expert

    ..or you can go to the MTP(plug in settings) and make sure the default isn't in CHARGING mode..

    You find that in the DEVELOPER options and then USB configurations..

    Let us know..
  4. Xavier Black

    Xavier Black Android Expert

    Oh sorry I just read your whole message..

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