I've searched all over the forums and can't find anyone else who is having this problem. I am able to set my captivate to "media player" under the USB settings and Windows Media Player is able to see it. I move files into the sync list and start to sync. It all works perfectly until, for whatever reason with no consistancy, WMP freezes. I've concluded it's because the Captivate stops responding but I can't find a solution. The music files are not a problem since they are already condensed in mp3 format. But I need a solution for syncing pictures. Double Twist ignores the original folders and lumps every picture into one folder called "Images", so that's pointless. Kies is ghetto with the same problems as Double Twist. Can anyone help? Or has anyone else experienced this problem? Thanks.