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Tips Windstream email problem fixed!

Discussion in 'Android Devices' started by kyspartan, Sep 26, 2011.

  1. kyspartan

    kyspartan New Member
    Thread Starter

    Oct 31, 2010
    I spent the past few days being extremely annoyed because I could not send Windstream emails from my Galaxy S2. After googling, talking and chatting online with both Sprint and Samsung support, it is now working after talking to a wonderful Windstream online chat person, who is now in my will.

    Let me preface this by saying that after I set up incoming and outgoing settings, they went through just like everything was fine, but I still couldn't send.

    Here's what she told me:

    We have a security system for each email account. When you check your email from a different device other than when it was originally installed we have to whitelist your email account.

    The keyword here being whitelist. She said if it happens again to call support and tell them I need to whitelist my account.

    Bingo! Now it works fine.

    Here are the settings I used that are working on my phone (I had to do IMAP manual setup):

    user name: xxx@windstream.net
    Password: xxx
    IMAP server: imap.windstream.net
    Security type: none
    Port: 143
    IMAP path prefix: optional

    SMTP: smtp.windstream.net
    Security type: none
    Port: 587
    Require sign in: check this
    User name: xxx@windstream.net
    Password: xxx


    RideZeLitenin likes this.

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