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Support Won't boot anymore - File recovery help, please?

Discussion in 'Android Devices' started by jseyfert3, Dec 19, 2012.

  1. jseyfert3

    jseyfert3 Newbie
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    Dunlap, IL
    My sister owns a Transformer Prime tablet, and she took a trip to China for school this summer and has all her pictures and stuff on it...but she doesn't have a backup anywhere else because of a couple of reasons.

    However, it won't boot anymore. It goes to the screen that says "Asus", right after you power it on and is stuck there until it runs out of battery or you hold the power button and it reboots and gets stuck there again. I can boot it into the bootloader using power+vol down, and select the different options.

    I tried installing the USB drivers on my computer and selected Fastboot on the tablet, but using "fastboot devices" on the computer shows nothing. I was hoping I could use fastboot to install CWM and then boot into recovery and use adb to pull her files from the tablet.

    Did I miss something? What else can I try? This trip was really important to her, and I'm really hoping I can get her pictures and data off of it for her.
     

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  2. andygu3

    andygu3 Android Expert
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    Is the Prime rooted? No nandroid? We can probably get you back up and running but if you don't have a nandroid, there's probably not much you can do. Google+ is a great way to save photos, in the future;)
     
  3. jseyfert3

    jseyfert3 Newbie
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    Unfortunately no and no, as it's not mine. If it was, I would have at least had it rooted but my pictures definitely would be backed up elsewhere.

    Is there any chance it was already set up to save photos to Picasaweb or similar by default?
     

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