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Won't connect to Wi-Fi says Saved

Discussion in 'Android Devices' started by TomHar, Jan 21, 2022.

  1. TomHar

    TomHar Lurker
    Thread Starter

    My apartment neighbor has an LG Stylo 4 with expired Metro PCS monthly service.

    Before he got his own Xfinity service, he used my router.

    After his Xfinity service was installed, the tech connected his phone to his modem/router. It worked. It’s the same make and model of modem/router.

    But now, weeks later, his phone automatically connects to my router.

    I went into his phone Settings, Network, WIFI, and his router appears on the list under mine. I clicked on his Router and hit Connect. It did not ask for the password, it started to connect but then said SAVED and reconnected to mine, although sometimes mine will also end up as SAVED which I attributed to signal strength. I told it to forget mine and that didn’t help. I did the same for his, re-entered the password and that did not help.

    So I tried connecting with my LG Premier Pro LTE (my Tracfone). It connects to both my router and his when I’m in his apartment or mine.

    I find it hard to believe that his router has just started blocking him and not me.

    He doesn’t understand cell phones or Wi-Fi but he relies on Whatsapp to stay in contact with his children around the globe.

    So, to repcap

    His phone did hook up to his router. Now it won’t but it still hooks up to mine … same model and service provider but I don’t know if there have different settings.

    I don’t want to try anything too risky because at least he can communicate with family around the globe.

    Any suggestions?
     


    mikedt likes this.

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  2. mikedt

    mikedt 你好

    Have you tried rebooting/resetting the router that wont connect the phone?
     
    puppykickr and Dannydet like this.
  3. Dannydet

    Dannydet Extreme Android User

    Turn off your router completely. Unplug it.
    Then have him forget his router and yours from all of his devices.
    Then have him connect to his router.
     
    puppykickr and mikedt like this.
  4. TomHar

    TomHar Lurker
    Thread Starter

    Thank you. Disconnecting and reconnecting the router was the solution.
     
    puppykickr, Dannydet and mikedt like this.

LG Stylo 4 Forum

The LG Stylo 4 release date was June 2018. Features and Specs include a 6.2" inch screen, 13MP camera, 2GB RAM, Snapdragon 450 processor, and 3300mAh battery.

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