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Won't send or receive texts to one number

Discussion in 'Android Devices' started by tchr22, May 21, 2017.

  1. tchr22

    tchr22 Lurker
    Thread Starter

    Three days ago my LG5 deleted (randomly, apparently) two of my contacts that were next to each other alphabetically. When I re-added one, I discovered that the person is no longer able to receive my texts, nor do I get her texts when she sends them. The phone number works normally for calls.

    (The other phone number that I re-added is able to send and receive texts normally.)

    Can anyone suggest a fix?

    I've tried deleting the contact and re-entering it. Tried rebooting, checking that my backup email account has everything correct... and nothing is working.

    (I will add that this is not the first time in the ten months I've owned this phone that contacts have randomly deleted and don't work correctly after being re-entered. I have one other ongoing weird issue related to this. One of my friends' incoming texts come from a number that is one digit off from her real number, and if I reply to that number, of course she doesn't get them. So I must manually remember to type in the correct digit. Again, nothing I've tried seems to fix this... it looks correct in the Contacts list but her texts always arrive from a 305 area code instead of the correct 905 area code.)
     


    #1 tchr22, May 21, 2017
    Last edited: May 21, 2017

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  2. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Since the number a text appears to come from will be communicated to your phone are you certain that the problem isn't with the carrier (yours or hers)?
     
  3. tchr22

    tchr22 Lurker
    Thread Starter

    Yes, you are right. I had not thought to check the carrier. The person called her carrier and they resolved the issue at her end. I think the coincidental timing threw me off!

    Thank you for your help, Hadron.
     
    Hadron likes this.

LG G5 Forum

The LG G5 release date was April 2016. Features and Specs include a 5.3" inch screen, 16MP camera, 4GB RAM, Snapdragon 820 processor, and 2800mAh battery.

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