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Support Words are missing letters throughout any app?

Discussion in 'Android Devices' started by bcraig10488, Feb 11, 2013.

  1. bcraig10488

    bcraig10488 Member
    Thread Starter
    35

    Feb 11, 2013
    13
    0
    35
    Male
    IT Technician
    Baltimore, MD
    Ended up calling support and they recommended I take it back to the store I got it from.

    Hi Guys,

    I just picked up a Nexus 10 today and it's having an odd issue I was wondering if you guys had seen it yet. Searching didn't seem to come up with quite the issue I have although some were kind of close.

    My problem is that throughout random apps at random times on the tablet, letters are just missing. For example Google may show up 'ooge'

    I attached a picture of a youtube page to try and demonstrate. As I said I just got this today, and I've already factory reset it as I would assume this is an issue at the OS level but that did not seem to help. I also upgraded to the latest version of Jellybean with no success. Any suggestions or should I just take it back??

    Edit : Notice on the right side where it is most frequent in this example

    [​IMG]
     

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  2. Bhelios

    Bhelios Well-Known Member
    43

    Mar 23, 2011
    173
    31
    43
    Uncanny Valley
    I tried to call tech support but phone doesn't have a 5 button... /wink.

    Very odd -- I would definitely take it back.
     
  3. Caveman419

    Caveman419 Well-Known Member
    98

    Feb 24, 2010
    623
    85
    98
    Male
    Financial Systems Support Specialist
    Last cave on the left
    I have not seen this or replicate it. Very Very Odd!
     
  4. bcraig10488

    bcraig10488 Member
    Thread Starter
    35

    Feb 11, 2013
    13
    0
    35
    Male
    IT Technician
    Baltimore, MD
    It was extremely weird! I called google tech support lastnight before I took it back and they had never heard of the issue. I sent them that picture and the lady I spoke too was amazed and baffled. She told me to either take it back or call Samsung for hardware support (as I didn't buy it through Play)

    So I took it back to Walmart last night and exchanged it. Had the new one fully set up before the battery was done charging. So far I am loving it and have no complaints on this one! (aside from maybe the lack of SD expansion that everybody knows about)
     
  5. dibblebill

    dibblebill Well-Known Member
    183

    Feb 21, 2012
    2,105
    360
    183
    Male
    Educator
    Raleigh, NC
    I actually just started having these issues.
     
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