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mclem2013

Lurker
Aug 14, 2012
1
0
I just got the Droid Bionic back in June. I have had problems with the phone shutting itself off, for no reason, and not coming back on until I have taken the battery out. It does not happen all the time but when it does, it happens several times in a row. The battery is fully charged when this happens, sometimes even right off of the charger. Any suggestions? Is it the battery or the phone?
 
I had the same problem with a new Bionic that I received in June. It would completely shut down every 2 or 3 days and the only way to start it was to pull the battery or plug it in.

I contacted VZW and they exchanged it with another one (certified new). That was almost a month ago and this one has never shut down. I'm using the same battery that I had in my first Bionic.

Call VZW and swap it with another one.
 
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I just got the Droid Bionic back in June. I have had problems with the phone shutting itself off, for no reason, and not coming back on until I have taken the battery out. It does not happen all the time but when it does, it happens several times in a row. The battery is fully charged when this happens, sometimes even right off of the charger. Any suggestions? Is it the battery or the phone?

Most definitely the phone. Read below.

I had the same problem with a new Bionic that I received in June. It would completely shut down every 2 or 3 days and the only way to start it was to pull the battery or plug it in.

I contacted VZW and they exchanged it with another one (certified new). That was almost a month ago and this one has never shut down. I'm using the same battery that I had in my first Bionic.

Call VZW and swap it with another one.

^^^^^ This.
 
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One thing not mentioned yet ... make sure the SIM card is firmly and squarely seated.

And to save your fingernails ... instead of a "battery pull" ... hold down the volume up/volume down/power buttons until a menu appears and then disappears. This is the same as a "battery pull" followed by a power on.

If the SIM positioning doesn't help this one ... as John suggested ... get it replaced.

... Thom
 
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