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Support X issue

Discussion in 'Android Devices' started by s2smooth, Nov 22, 2010.

  1. s2smooth

    s2smooth Member
    Thread Starter
    15

    Oct 5, 2010
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    Ok so I own a X and love the phone but this is my third one. The first two had microphone issues. My issue now is the screen. Sometimes it becomes un-responsive and at other times everything just opens up on its own and I lose total controll of my screen. I've taken my phone to the store but all they do is a hard reset the phone. Anyone else have this issue?

    Thanks
     

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  2. jreed2560

    jreed2560 Well-Known Member
    183

    Dec 31, 2009
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    Male
    Sales Specialist/Wireless Consultant
    Tennessee
    does the problem go away after a hard reset?
     
  3. s2smooth

    s2smooth Member
    Thread Starter
    15

    Oct 5, 2010
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    No it comes back but Im never by a Verizon store to prove that the phone is broken, so I always get "we will do hard reset and that should fix it"
     
  4. jreed2560

    jreed2560 Well-Known Member
    183

    Dec 31, 2009
    3,922
    439
    183
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    Sales Specialist/Wireless Consultant
    Tennessee
    what I am saying is, does it immediately fix the issue there in the store? As in does the problem come back in a day or 2 after you have reloaded all your apps ? Do you have a task killer?
     
  5. Steven58

    Steven58 Reformed PH
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    This happened to me and my daughter when we installed android anti-virus. Are you using one?
     
  6. s2smooth

    s2smooth Member
    Thread Starter
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    Oct 5, 2010
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    It comes back like a day or two latter. Im not using any task killers but I do use launcher pro (the paid version) and I have a few games installed.
     
  7. bbuck002

    bbuck002 Well-Known Member
    78

    Apr 8, 2010
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    Research Tech
    Buffalo
    is there grease or liquid getting on the screen? this can cause widgets and shortcuts to be selected?
     
  8. s2smooth

    s2smooth Member
    Thread Starter
    15

    Oct 5, 2010
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    Nope no grease and I don't use any screen protectors. Ill wipe my phone screen with a micro fiber cloth occasionally
     
  9. Steven58

    Steven58 Reformed PH
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    Beats me. I'd try calling vz @ 800 922 0204. Some phone tech support will give a new phone.
     
  10. s2smooth

    s2smooth Member
    Thread Starter
    15

    Oct 5, 2010
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    15
    Thanks I'll do that
     

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