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General Xperia Arc problem after software update failed

Discussion in 'Android Devices' started by shwan62, Aug 25, 2011.

  1. shwan62

    shwan62 Lurker
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    Hi people,

    I tried to update the software of my Xperia arc using PC Companion, but it failed in the middle of the update. Now when I turn the phone on, it displays a phone with a yellow exclamation mark, then restarts and the same story again. I found this page on Sony Ericsson website:

    Xperia? arc - Software update failed - Learn more - Mobile phones - Support - Sony Ericsson

    But when I plug the phone to the power outlet or to my laptop to be charged, it turns on and shows the same thing I said above, and restarts over and over again. I supposed it was fully charged so I tried connecting it to my laptop and ran PC Companion to try to repair, but because the phone keeps restarting, it fails. It's really frustrating. Please help me out.
     

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  2. Sam-SonyXperia

    Sam-SonyXperia Android Expert
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  3. Edwin Nijon

    Edwin Nijon Lurker
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    Aug 15, 2012
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    Hi everyone,

    I got a simular problem. I tried the link that was already given here but it still makes me updat with pc companion. Didn't i understand something correct.

    I'm a bit frustrated hope anyone can help me
     
  4. human911

    human911 Lurker
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    Hi
    I got the same problem. Half way in the update it crashed!
    now i cant use my phone anymore
     
  5. Linni

    Linni Lurker
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    Did anyone resolve this problem ?? It just happened to me :( :thinking:
     

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