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Support Xperia U won't connect to computer

Discussion in 'Android Devices' started by Chris025, Nov 1, 2012.

  1. Chris025

    Chris025 Lurker
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    Hi, my Xperia U won't connect to my computer running XP. When I first connected via USB, Sony PC Companion v2.1 was installed and then auto-updated from the internet. Whenever I try to connect via USB, I keep getting the message:

    Code (Text):
    1. PC Companion was not able to connect to the phone. Please disconnect and connect again.
    When connected, Windows itself just recognizes the phone as camera ST25i.

    Can anyone help me out or is there some other way to transfer files to the phone via USB without PC Companion?

    Thanks!
     

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  2. Jake-SonyXperia

    Jake-SonyXperia Well-Known Member
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    This sounds as though the device drivers for MTP have not been installed on the PC, you may need to access the Device Manager and install the drivers from there.

    Here is a link on how to get to the Device Manager section

    XP Device Manager - How to Access Device Manager From the Control Panel in Windows XP

    From Device manager, try find SEMC it may have a ! beside it or ? if this is the case right click it and open the properties and press on install drivers.

    Let me know how this works out.
     
  3. Chris025

    Chris025 Lurker
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    Thanks for your help. I checked the Device Manager - I could not find any specific item there labelled "SEMC" and there are no items with a "!" or "?" next to it.
     
  4. Davdi

    Davdi Android Expert
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    Alternatively install Linux as dual-boot or boot from USB stick.

    My Xperia U connects and I can upload/dowload like to a USB stick.

    I know it works with PCLinuxOS, but should work with other mainstream Linux distros like Mint, Ubuntu, Suse, Fedora etc download some live ISOs, burn them to CD/DVD and see what works best for you.
     

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