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Xperia X Compact: No SIM Card - No Service

Discussion in 'Android Help' started by franbyng, Aug 22, 2021.

  1. franbyng

    franbyng Lurker
    Thread Starter

    Xperia X Compact (F5321). Oreo 8.0

    Few days back it suddenly goes No Service, no calls or SMS so:
    1. Obtained new SIM card - still No Service
    2. Tested new SIM card in back up device - SIM works fine
    3. Factory Reset - still No Service
    4. Sent away for repair, returned with work carried out "Software Update" - works for two days then No Service again.
    5. Tried all the usual Network Settings reset, etc - still No Service
    When I insert the SIM card the phone restarts and shows No SIM Card - No Service and the No SIM card icon shows in the status bar. After 5 or so minutes the phone changes to showing No Service and the No Service icon (empty triangle). This seems odd.

    Phone has not been dropped, it has a protective case, and has not been immersed.

    Can anyone help with ideas for a fix, please?
     



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  2. Dannydet

    Dannydet Extreme Android User

    Contact your carrier who gave you the Sim card
     
    puppykickr and ocnbrze like this.
  3. franbyng

    franbyng Lurker
    Thread Starter

    Thanks for the suggestion Dannydet

    Existing SIM card works fine in other phones, and other working SIM cards do not work in this Xperia phone, so it looks like the phone is at fault.

    I own the Xperia phone outright - not on contract - so carrier's only suggestion is to issue yet another SIM card
     
    ocnbrze and Dannydet like this.
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    it could also be your phone itself. your phone came out in 2016......might be time to start thinking about upgrading the phone.
     
    puppykickr and Dannydet like this.
  5. franbyng

    franbyng Lurker
    Thread Starter

    Indeed, 5 years is a while. But I would like to fix it - it's been good so far.

    If I have to replace it does anyone have a recommendation for a reliable, bloat-free, modern compact phone?

    I do not need a fancy camera but good battery life would be good.
     
  6. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    probably can get a good deal on samsung's s9 or s10 by now. i love my note 10+ but i'm upgrading to the z fold 3 in a few days when it arrives at my house.

    what's your budget?
     
    Dannydet likes this.
  7. franbyng

    franbyng Lurker
    Thread Starter

    GBP300 - 400?
     
  8. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

  9. franbyng

    franbyng Lurker
    Thread Starter

  10. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    what does that mean? LOL
     
  11. franbyng

    franbyng Lurker
    Thread Starter

    Well, your link took me to a GBP1200 Samsung phone which is three times my budget........................
     
    ocnbrze likes this.
  12. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

  13. franbyng

    franbyng Lurker
    Thread Starter

    OK, I see now. Original link must have been unavailable to UK so took me to a Galaxy S21 Ultra!
    A52 possible, looks interesting, and thanks for your advice.
    I still want to explore a fix for my old Xperia XC though.....
    Cheers
     
  14. steiny180

    steiny180 Android Enthusiast

    Update the APN settings for your device...
     
    puppykickr likes this.
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