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Support yet another batt issue.. different then what im finding on here

Discussion in 'Android Devices' started by rosemyrtle, Jul 18, 2013.

  1. rosemyrtle

    rosemyrtle Lurker
    Thread Starter

    Like the most recent string of batt complaints mine isnt charging....
    At night I plug it in to an outlet vs. A pc...power it off and let it charge. The red charge light is on, by morning its gone green, I check and it gives me a 100% icon, when I power it on (still plugged in) it will have maybe charged 2% in 7 hrs. Its been happening for about 4 days with inconsistent results.. the only consistent part is it says 100%.
    2 nights ago I was up at 4am with my baby and it still showed the red light and 3hrs later it was green, 100% and only actually at 20.
    Help pls
     

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  2. GuitarG20

    GuitarG20 Clueless Senior Member

    It sounds like it could either be an issue with your battery or your charger, but I'm betting it's your battery. Have you tried charging with a different charger though? (to eliminate the charger from the possible problems.)
     
  3. jsmn4vu

    jsmn4vu Newbie

    I had basically similar symptoms, and tried for weeks to isolate the problem (I have an external charger and extra battery, which made things easier). AT&T has since replaced the phone without providing a diagnosis, but as nearly as I can tell, it was a *combination* of defective charging circuit in the phone and a USB socket that didn't connect reliably.

    Troubleshooting steps (by both AT&T and myself) included:
    o Factory reset
    o Re-flash
    o Two new batteries
    o Two new charging cords
     
  4. GTWalling

    GTWalling Android Expert

    Also have you tried charging it while it is still on. I use mine as a bedside clock while charging at night.
     
  5. quickaudi

    quickaudi Android Expert

    I'd start with simple: different charger, then different battery.
     
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