"Your account could not be validated, please contact customer services"

[unwallflower]

Yep. Just went in and set up my Evo. It was handed to me 15 or 20 minutes ago... I'm still getting this error message when I try to call anyone (texts don't send either).

Am I just not being patient enough? We did have to do an ESN swap (it was activated on my dad's account and then switched to mine).

If I log in to my account online it shows the Evo under my number. It's just not working...

 

[NiCK Crush]

did you contact customer service?

 

[unwallflower]

Sort of difficult to do without a working phone, eh?

I'm going to have to wait until I can use someone else's phone... I'm at work right now. In the meantime I thought I would see if maybe I just wasn't being patient enough...

 

[NiCK Crush]

Sort of difficult to do without a working phone, eh?

I'm going to have to wait until I can use someone else's phone... I'm at work right now. In the meantime I thought I would see if maybe I just wasn't being patient enough...

You have no other means to get a hold of customer service? I find that hard to believe. You're obviously on a computer right now, you can contact Sprint customer service via their website.

 

[unwallflower]

You have no other means to get a hold of customer service? I find that hard to believe. You're obviously on a computer right now, you can contact Sprint customer service via their website.

No need to be so condescending. I am waiting in a LONG queue on the Sprint chat right now.

I was simply asking if any one else had to wait before their phone worked, or if they worked instantly. Sorry, guess I know better than to ask a question on here anymore!

 

[NiCK Crush]

I apologize, but I didn't feel I was being condescending. I understand you are frustrated and anxious to get your EVO up and running correctly.

 

[unwallflower]

Yes, it's frustrating. I'm chatting with someone now, hopefully they will get it sorted out.