Please help: initially I had no such problem: even when I got an update from the stock Android 2.3.3 to 2.3.6, I was able to update via KIES. I had problems after the upgrade to 2.3.6 as the phone was regularly resetting itself on wifi. I went to the local Samsung support centre where they claimed that this problem would not happen if they loaded the 2.3.6 and advised me to take a back-up using Kies. Did so: and then restored all data and the phone is back to date. But even since then I noticed that the Kies says "YOUR PHONE DOES NOT SUPPORT SOFTWARE UPGRADING VIA KIES". I am afraid I am missing the upgrade to ICS and worse: have I lost my right to warranty? PLEASE HELP!!!