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Your phone does not support software upgrading via Kies

Discussion in 'Android Devices' started by ajay.acharyakv, Apr 30, 2012.

  1. ajay.acharyakv

    ajay.acharyakv Well-Known Member
    Thread Starter

    Please help: initially I had no such problem: even when I got an update from the stock Android 2.3.3 to 2.3.6, I was able to update via KIES.
    I had problems after the upgrade to 2.3.6 as the phone was regularly resetting itself on wifi. I went to the local Samsung support centre where they claimed that this problem would not happen if they loaded the 2.3.6 and advised me to take a back-up using Kies.
    Did so: and then restored all data and the phone is back to date. But even since then I noticed that the Kies says "YOUR PHONE DOES NOT SUPPORT SOFTWARE UPGRADING VIA KIES". I am afraid I am missing the upgrade to ICS and worse: have I lost my right to warranty?

    PLEASE HELP!!!:eek:
     



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  2. ajay.acharyakv

    ajay.acharyakv Well-Known Member
    Thread Starter

    200 views and not one reply!!!
     
  3. Baldilocks

    Baldilocks Android Expert

    Out of those 200 views, 199 of them were probably Google or Yahoo Spiders, so calm down. :)

    Someone will answer your question.

    Usually Kies only says that when you have a non stock firmware loaded.
     
  4. Irate

    Irate Well-Known Member

    i have the same problem but i was rooted and i started to have problems with my s2 so i went back to a stock rom so i could update via kies to fix the problem but i keep getting the same problem as the OP
    here is what i have is it a stock rom ?
    [​IMG]
     
  5. pavangattu

    pavangattu Lurker

    Here you go...

    http://androidforums.com/samsung-ga...-upgrading-via-kies-when-phone-connected.html
     

Samsung Galaxy S2 Forum

The Samsung Galaxy S2 release date was April 2011. Features and Specs include a 4.3" inch screen, 8MP camera, 1GB RAM, Exynos 4210 Dual processor, and 1650mAh battery.

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