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Support Youtube - "Unable to retrieve account information" error

Discussion in 'Android Devices' started by Husker Z, Jun 21, 2010.

  1. Husker Z

    Husker Z Member
    Thread Starter
    36

    May 31, 2010
    15
    3
    36
    When I try to upload a video to youtube I get the same error every time, "unable to retrieve account information" I am logged in on my phone and i get all the way to the point where I'm ready to hit upload, but when I hit it, it IMMEDIATELY says "unable to retrieve account information".

    Any ideas, tips??

    I've also tried going through QIK, but it doesn't seem to be working either, it won't let me even select Youtube because it doesn't think I've set up the sharing for it, but I have.

    ??????????
     

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  2. WaSTeLaNd

    WaSTeLaNd Well-Known Member
    73

    May 12, 2010
    415
    98
    73
    welder lvl 1
    rosenberg tx
    Did you sign in through the you tube website not the app, also look at your account settings through the actually website I had a similar problem
     
  3. willyt

    willyt Member
    15

    May 16, 2011
    13
    0
    15
    machnist / engine builder
    Untied States
    Bump for same problem. Anybody figure this out? I really don't want to have to go through doing factory reset. I shouldn't have to do a factory reset.
     
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