I have been trying to connect my new phone to my computer with two different USB cables in order to transfer photos from the phone to my hard drive on my Desk Top. Neither will show that it is connected. My previous phone worked perfectly, but his new one will not recognize the connection even when I remove a flash drive from a USB port and attached either of the new USB cables. I downloaded the latest 2021Windows 10 software and it still will not work. What am I doing wrong?