Hi, I booted up holding down the power and volume up buttons to try to fix a problem I was having with the device. I selected something and can't recall what I selected. I can't even recall the problem I was having in the first place. Even since then when the device is turn off or rebooted it goes into a boot loop. A factory reset of the device of avail. Is there a fix for this problem? So long as the phone is on I'm find. But when I turn it off or reset it there is a problem.