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Help The "USB Connected" notification stays on after the USB is disconnected

Got

Newbie
Aug 19, 2010
17
2
The "USB Connected" notification stays on after the USB is disconnected, there's no way to evict it other than a reboot but now will reboot only if USB is reconnected to PC or Charger.

How it as evolute:

I was so pleased by my new Galaxy S cell 3 days ago after a week of exploring and managing to get the best carrier and plan for this bright Samsung Smartphone. Then, the day after it lockup, but removing the battery for few seconds then replacing it back fixed that problem for that day. The following day been great too up the second lockup at night and this time, removing temporarily the battery did not permit to have the cell working anymore.

So today I have been trying all day to determine under what condition these lockups occur. During those tests, I've first determined that during charging or during USB PC connection, I could repower up the Galaxy S. Then the cell could work for long period of time if connected to USB PC or power supply, but when I remove the USB cable, the firmware fail to detect that there is no more USB connection and start to flash every couple of seconds the message "USB connected" replacing the status bar at the top of the screen.
Then after several minutes, the cell freeze, and only by removing for few seconds the battery and then plugging the charger again, will permit to successfully power up the phone.

I have of course made a Hard Reset to Factory Default, to no avail, during those tests. I think it's a hardware malfunctioning around the USB Port section. The connector look good seen with loop and both USB cable seem ok.

If it's corrected by an update, I wonder if I'll be able to re-flash under this condition.

Edit: Been seen on Samsung Captivate and Vibrant too here: my captivate wont turn on and says usb connected - Android Forums

Best solution follow:
I had the same problem as everyone else in this thread. My phone worked fine for two months. One day I was wearing a nasty imitation leather jacket and had the phone in my shirt pocket. It got kind of hot where I was and it got "steamy" inside that jacket before I took it off. The next time I looked at my phone it was doing the "USB Connected" dance. I tried power cycling and couldn't get the phone to power up, just got the grey battery symbol.

I tried a variety of things to fix this with marginal success. When I returned home I got the connector under a microscope and saw that there was some crud in the connector:

USB_Dirty.jpg


You really couldn't see it with the naked eye, you need at least 10 to 20X magnification and a good light source to see it. I turned off the phone, took out the battery, and squirted some canned air ("Dust Off") in the connector and blew a lot of that stuff out. However, there still was some dirt on the contacts. I took a small piece of coffee filter paper, wrapped it around the end of a small twist tie, soaked it in isopropyl alcohol, and swabbed out the connector. Here's the clean connector:

USB_Clean.jpg


You need to be very careful about sticking things in the connector. The little tab that holds the contacts is fragile.

I powered the phone back up and it no longer displays the "USB Connected" message. It works correctly when I really do plug in a USB cable, too.

Why does this fix the problem? Well, I used to design cell phones, and I know a thing or two about the external connectors on phones. The phone has to have some way of detecting that something has been plugged into the connector. Micro USB connectors do not have a mechanical switch to detect the presence of a plug in the socket. If these connectors work the way USB OTG (On-The-Go) connectors work, there is a resistor in the cable between two of the pins. The phone attempts to pass a small amount of current through that resistor to detect the presence of the cable. When there is debris in the connector, like cotton fuzz from clothing, tiny bits of soap from washing, and tiny flakes of dead skin, and you add humidity from perspiration or rain, etc. you create little blobs of slightly conductive goo that can bridge the gap between the pins. That blob of goo looks just like a resistor to the electronics in the phone. So the phone thinks there's always something plugged into the connector. Why have some people been able to fix the problem with settings then? I suspect that they found settings that cause the phone to stop checking for a USB cable or to ignore the signal that tells the OS that something is plugged in.

I'd like to hear whether this solves the problem for others. While we're at it, does anyone know what those two extra contacts way at the back of the connector are for? Those aren't standard USB pins. I suspect they are used in manufacturing test.

Now if Verizon would only release Froyo for this phone...
 
hi,
i have had the same problem with a uk galaxy s from vodafone bought around 2/3 weeks ago. basically after about 2 weeks i had the same recurring problem (usb connected rolling round/flashing when the usb cable was detatched) and the phone would turn itself off when on screentimeout, and would only display the battery charging 'sun' symbol, not the battery symbol and would not boot up, unless the usb/charging cable was attached. it would then boot up, but as soon as the usb cable was detached, i would get the usb connected flashing error.
luckily i was still within the 28 day return for faults period (which has since been reduced to 7 days, lucky me as the fault only appeared after 2 weeks) and vodafone immediatel;y exchanged the handset for a new one, whic so far has been fine.
from my observations though, i suspect that i had somehow accidentaly damaged the usb charging port on the phone. i say this because my new handset charger/usb cable has 2 small hooks that seem to lock it into the usb charger socket on the phone. i seem to recall that my old charger cable did not have this and it seemed to waggle about alot when placed in the charger socket. i would suspect that this is a possible design flaw in early models, which has sinse been corrected by this almost unoticeable upgrade.
i culd be talking rubbish and it may not be this at all, but i i remember looking at the usb charger socket on my phone and thinking that the small rectangular stickyouty bit seemed damaged in that it was not symetrical.
i will try and take some photos of my new charger/socket to explain better as i realise that my descirption is a bit wishy washy but its the best way i can explain it at the minute!
it would be usefull if you could check your charger/usb socket for any signs of damage etc...

Edit pictures added...usb hook.JPG

usb port 1.JPG

usb port 2.JPG
 
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Hi, I just started reading here and I found this place really helpful.

Any news on this issue? I am able to connect my captivate to my windows 7 x64 pc and successfully mount the internal and external SD cards. After ejecting from my pc and turning off USB storage on my phone, I still have the USB icon on my notification bar. Am I missing anything?
 
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Same problem here. Just started suddenly today.

Can't get rid of USB connection sign and can only reboot with cable connected.

Any solutions or does the phone need to go back?

When did you buy your Galaxy? My supposition is bad batch for the USB port component.

StephenNZ had a theory to test but he never came back with the result. I'm still waiting for return from repair or replacement.
 
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I am also facing same problem. I am getting "USB Connected" notification even if I am connecting my charger. If screen locks, I can not unlock it and I have to reboot my phone. Even rebooting also gives problems and will start after 4-5 attempts. I tried factory reset but it doesn't seem to work. I have tried to flash my phone but still this notification is there. It sometimes goes away but I haven't observed any particular pattern about it. It comes back whenever I plug it in charger or my PC. This is really weird and I can not use my phone.

I called samsung service center in Hyderabad, India. They told me this is the first time they have seen this problem and I have to visit service center here. I will keep you posted about what service center has to say.

Please post if you find any solution in the meantime.

Thanks,
Prasad
 
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I am also facing same problem. I am getting "USB Connected" notification even if I am connecting my charger. If screen locks, I can not unlock it and I have to reboot my phone. Even rebooting also gives problems and will start after 4-5 attempts. I tried factory reset but it doesn't seem to work. I have tried to flash my phone but still this notification is there. It sometimes goes away but I haven't observed any particular pattern about it. It comes back whenever I plug it in charger or my PC. This is really weird and I can not use my phone.

I called samsung service center in Hyderabad, India. They told me this is the first time they have seen this problem and I have to visit service center here. I will keep you posted about what service center has to say.

Please post if you find any solution in the meantime.

Thanks,
Prasad

In "settings" activate DEBUG USB option, then restart the phone. Solved :).
You can UNCHECK the debug and the phone still works. No HW problem, just software
 
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If you go thru other posts in this thread, then you will realize it's not that simple. I have tried several times enabling debugging and then disabling it. This problem really does not have any pattern. For example, tonight I was getting same annoying usb notification and I was not able to unlock my phone once it was locked. I had to reboot it every time this happened. But when I kept it off for 2-3 hrs and when I started it, the notification went away. It's again normal. But I am sure it will pop-up next time when I plug it either in charger or USB data cable.

Regards,
Prasad
 
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1. It seems really strange that we have so many usb hardware problems :)
2. it looks as a software problem, temporarily or definitely solved by activating USB DEBUG
3. isn't ROM related problem, it happens BEFORE ROM load
May be is related to some USB cables or some USB ports, activating a debug option , tempraruy solved checking and unchecking the USB DEBUG
4. I will suggest a usb port change, no USB HUB and usb debug mode activated
 
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Hi Sergiopi,

Thanks for summarizing this. As I said earlier, this problem really doesn't have any definite occurrence pattern hence not definite solution yet.

Yesterday I observed that I started getting this notification and after few minutes I got a call. I was on call for 55 mins and surprisingly after my call USB notification was gone and my phone was normal. But I got it back when I charged my phone with charger this morning.

It's really strange that every one started getting this problem same time. I have bought my phone 7-8 weeks ago and it was working fine till last week.
I am going to flash it with my original DDJF3 firmware and want to see if it stays after that.

Will keep you posted.

Thanks,
Prasad
 
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Update:
I flashed mine today with XXJF2 and did a clockworkmod recovery with my original back-up. I didn't root it or install any other application. Still I started getting "USB Connected" notification after putting it in USB. I tried my charger as well as PC USB cable.

So I am going to Samsung Service center this weekend. This doesn't look like software problem anymore rather a hardware problem. Will keep you posted.

Thanks,
Prasad
 
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Menu, settings, applications, development, USB debugging - unchecked.

Menu, settings, applications, USB settings, check on connection - checked.

Restart phone and PROBLEM SOLVED!


Anyone can confirm it work for them too.

Up to now mine could be lost in the mail. Hard to admit but I've shipped via very cheap air mail without tracking and very under-insured by inadvertence. In future I will buy locally for such expensive item. My first move was to find service from Samsung Canada but they only deal with their product sold in Canada :(
 
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For me that never worked.

As posted earlier, I flashed my phone 4 days ago...I got USB notification with my charger on same day. But surprisingly after that day I didn't get any such notification till now even after my charger so many times. At that time, I didn't do anything...It was gone on it's own.

So I will do some more experiments if I get it again and will keep you posted.
 
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this also happened to me after a recent usb/mass storage connection with my pc..now is reoccurring problem after anytime is plugged into usb whether for charge or connecting to pc..sometimes the "usb connected" notifications are a second or so apart sometimes it is so soon it dosent have time to register on my slide down notification screen just on top home screen..

teh only thing that has been able to stop this from continuing is to unplug battery but even that sometimes doesnt stop it and im sure once i charge or connect to pc will happen again..only thing i can think is there is some hardware problem activating this notification..but who knows..

you would think after so many different people having this problem Samsung would make some sort of announcement or atleast acknowledge this as an issue
 
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